Pauline Aguilar
Brentwood,CA
Summary
Experienced administrative professional with excellent customer service, time management and multitasking abilities. Knowledgeable about handling insurance claims, drafting correspondence and coordinating files. Looking for a challenging role with a growing team.
Overview
4
4
years of professional experience
Work History
Claims Assistant
Contra Costa County Schools Insurance Group
11.2020 - Current
- Worked productively in fast-moving work environment to process large volumes of claims.
- Prioritize workload to meet deadlines and work collaboratively with co-workers
- Posted payments to accounts and maintained records.
- Calculated adjustments, and refunds
- Transmitted case files between offices.
- Scheduled medical appointments and claims depositions.
- Maintained accurate and up-to-date records of claim information for future reference
- Prepared files, letters and notices
- Transmitted case files between offices
Administrative Assistant (Intern)
Opportunity Junction
09.2020 - 10.2020
- Communicate program and community resources to clients
- Provide administrative support to organization and staff
- Assisted with organization and maintenance of office filing system for easy retrieval of information.
- Prepared and edited documents and reports for quality and accuracy.
- Maintained confidentiality and security of sensitive information to protect privacy and security of company data.
- Assisted with organization and maintenance of office filing system for easy retrieval of information
Customer Service Representative
Advance America
08.2019 - 06.2020
- Processed loans requiring eye for detail and accuracy
- Knowledgeably operated cash register in busy work environment
- Resolved customer issues in courteous and professional manner
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Handled customer inquiries and suggestions courteously and professionally.
Education
Diploma -
Montebello High School
Montebello, CASkills
- Excellent Administrative Abilities
- Data Entry
- Inputting Claims
- Managing Case Files
- Attention to Detail
- Multitasking
- Medical Terminology
- Processing Mail
Timeline
Claims Assistant
Contra Costa County Schools Insurance Group
11.2020 - Current
Administrative Assistant (Intern)
Opportunity Junction
09.2020 - 10.2020
Customer Service Representative
Advance America
08.2019 - 06.2020
Diploma -
Montebello High School
Similar Profiles
Nina Drake StevensonNina Drake Stevenson
Sr. Claims Examiner at Contra Costa County Schools Insurance GroupSr. Claims Examiner at Contra Costa County Schools Insurance Group
Marisa Tanner EckerMarisa Tanner Ecker
Special at County Champion, Contra Costa CountySpecial at County Champion, Contra Costa County
Danielle ThomasDanielle Thomas
Fire Inspector at Contra Costa County Fire Protection DistrictFire Inspector at Contra Costa County Fire Protection District