Pauline Amayun
San Jose,CA
Summary
Enthusiastic professional with talents in ordering mailroom supplies and ensuring that mail is delivered on time. A proficient Mailroom Supervisor considered a dedicated, collaborative leader skilled in delegating daily tasks and managing special projects.
Overview
8
8
years of professional experience
Work History
Mailroom Supervisor
Exela Technologies
Los Gatos, CA
10.2022 - Current
- Verified proper distribution of incoming mail to correct individuals and departments.
- Diagnosed machinery issues, which included paper jams and handled basic maintenance tasks.
- Trained new employees on mailroom procedures, ensuring accurate handling of packages and correspondence.
- Established strong working relationships with courier services providers to ensure reliable and efficient delivery of packages.
- Monitored employee performance through regular evaluations, providing constructive feedback for improvement.
- Streamlined mailroom operations by implementing efficient sorting and distribution processes.
- Implemented tracking system for internal deliveries, improving accountability and reducing lost items within the organization.
- Reduced processing time for incoming and outgoing mail by optimizing workflows and staff responsibilities.
- Ensured timely delivery of sensitive documents by prioritizing urgent requests and delegating tasks accordingly.
Human Resources Expert
Target
05.2022 - 10.2022
- Delivered friendly assistance with new hires throughout hiring process.
- Efficiently delivered personnel information to management for speedy corrective action.
- Recruited and screened qualified potential employees.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Set up orientations and initial training for new employees.
- Tracked various statistics and kept detailed records to support human resources department.
- Organized new employee orientation schedules for new hires.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Completed projects on time and under budget for team leads and the team.
General Merchandise/Order Fulfillment Associate
Target
San Jose, CA || Morgan Hill, CA
11.2020 - 05.2022
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Assisted customers by answering questions and fulfilling requests.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
Concessions Cashier
Aramark
09.2016 - 10.2020
- Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
- Counted cash in register drawer at beginning and end of shift.
- Requested official identification for alcohol purchases and verified details, consistently meeting strict legal standards of underage sales.
- Checked identification for proof-of-age and refusing alcohol sales to underage customers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
Admissions Associate
Raging Waters
04.2016 - 08.2017
- Counted cash in register drawer at beginning and end of shift.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided information to customers regarding Raging Waters' season passes and helped to open and activate new accounts.
Education
Associate of Arts - Sociology
De Anza College
Cupertino, CA06.2020
Associate of Arts - Liberal Arts And Sciences
De Anza College
Cupertino, CA06.2020
Skills
- Relationship Building
- People skills
- Comfort with technology
- Order fulfillment
- Merchandising
- Good listening skills
- Customer service
- Cashier
- Mail delivery
- Inter-office mail distribution
- Verbal and written communication
Timeline
Mailroom Supervisor
Exela Technologies
10.2022 - Current
Human Resources Expert
Target
05.2022 - 10.2022
General Merchandise/Order Fulfillment Associate
Target
11.2020 - 05.2022
Concessions Cashier
Aramark
09.2016 - 10.2020
Admissions Associate
Raging Waters
04.2016 - 08.2017
Associate of Arts - Sociology
De Anza College
Associate of Arts - Liberal Arts And Sciences
De Anza College