Pauline Arnold

• Maintaining Enterprise scheduling system in regards to updated labor and productivity standards for each store that I am responsible for.

• Write store level schedules for all departments to achieve corporate service and labor goals.

• Ensure all store schedules are finalized and available back to the stores Department managers within corporate guidelines.

• Obtain feedback and accurately communicate information to appropriate teammates.

• Work with the internal customers, Store Management teams, Operations Team in assisting to meet corporate service standards.

• Identify, analyze, and report any potential staffing/scheduling/service issues to the Supervisor of Enterprise Customer Focus and Store Management teams.

• Analyze staffing needs at total store level and present suggestions/recommendations to Store Management team and Operations team to hit desired goals.

• Run and analyze reports related to cross utilization of store labor and make recommendations based on this analysis to Store Management and Operations team.

• Determine cause and effect labor issues and predictors as to reduce cost and increase productivity.

• Train, assist, and guide Store Management teams in using Enterprise scheduling system to its full potential.

• Perform other related duties as assigned by management and adhere to all company policies and procedures.

• Responsible for managing the office area.

• Ordering supplies, and money.

• Cash and Sales/ Window /Pick-ups.

• Scheduling and training employees for advancement in their position.

Cashier

• Friendly, fast accurate customer service.

General Merchandise Clerk

• Stocking and labeling merchandise with the correct tags and ordering supplies.

Video/Photo Lab Clerk

• Re-shelving movies that have been checked out, ordering supplies and making sure that each customer has received their developed film at a timely fashion.

Price Accuracy Coordinator

• Adjusting prices according to the weekly ad and sales.

Payroll

• Transferring associate hours from the time card onto the time and attendance log in the computer.