Pauline Bonilla
Huntsville,TX
Summary
Dedicated healthcare professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Correctional Officer
Texas Department Of Criminal Justice
Huntsville, TX
04.2020 - 07.2021
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
Patient Registration Representative
Trivergent Health Alliance
Huntsville, AL
01.2012 - 08.2017
- Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Accurately inputted patient and insurance information into company's computer system using EMR.
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Distributed informational materials, necessary forms and hospital procedures to patients.
- Visited patients' rooms to collect insurance and financial information required for registrations.
- Obtained payments from patients and scanned identification and insurance cards.
Patient Care Technician
Royal Oaks Residence And Rehabilitation Center
Houston , TX
03.2006 - 09.2014
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients complete activities of daily living.
- Warmly greeted patients and visitors and made each feel welcome.
- Cleaned, sanitized and moved hospital equipment.
Education
High School Diploma
Penn Foster Career School
Scranton, PA03.2020
Skills
- Security Checks
- Public Safety
- Inmate Supervision
- Contraband Searching
- Conduct Reporting
- Inmate Population Control
- Complex Problem-Solving
- File and Record Maintenance
- Learning Strategies
- Safety Precautions
- Detail Work
- Time Management
- Reading Comprehension
- Practical Problem-Solving
- Scheduling Medical Appointments
- Critical Thinking
- Strategic Planning
- Booking Procedures
- Medical Emergency Response
- Operation Monitoring
- Web Browser Software
- Systems Analysis
- Conduct Monitoring
- Quality Control Analysis
- Microsoft Excel
- Health and Safety Regulations
- Microsoft Access
- System Monitoring
- File Maintenance
- Monitoring
- Speaking
- Coordination
- Writing
- Detail-Oriented
- Service-Orientation
- Dedication
- Self-Discipline
- Administration and Management
- Transporting Logs
- Tracking Protocols
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Correctional Officer
Texas Department Of Criminal Justice
04.2020 - 07.2021
Patient Registration Representative
Trivergent Health Alliance
01.2012 - 08.2017
Patient Care Technician
Royal Oaks Residence And Rehabilitation Center
03.2006 - 09.2014
High School Diploma
Penn Foster Career School
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