Hi, I’m
Pauline Bowser
Richmond,KY
Summary
Looking to transition into new field with background developed in fitness environment. Demonstrates strong abilities in client interaction, team collaboration, and support management. Eager to leverage these transferable skills to make positive impact in new professional setting.
Overview
7
years of professional experience
Work History
ECOMAIDS
House Cleaner
09.2025 - Current
Job overview
- Performed thorough cleaning of residential and commercial spaces, ensuring high standards of cleanliness and hygiene.
- Utilized eco-friendly cleaning products to enhance sustainability practices within client environments.
- Managed time effectively to complete multiple cleaning assignments within designated timeframes
- Developed customized cleaning plans based on client preferences and specific requirements.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained equipment in optimal condition through routine maintenance and inspections for safety compliance.
- Implemented feedback from clients to improve service quality and customer satisfaction rates.
Planet Fitness Gym
Fitness Attendant
01.2024 - 09.2025
Job overview
- Greeted and checked in guests, ensuring a welcoming atmosphere and efficient service.
- Managed phone inquiries, providing accurate information about the membership's we have to offer along with the current enrollment rates and amenities.
- I've conducted one on one tours filled with information about the gym/company and the equipment we have to offer along with any promotional sales going on at the current time
- Cleanness and Organization is priority at Planet fitness. Daily and weekly cleaning is incorporated in every day work including detail cleaning as far as machines, base boards locker rooms tanning beds including rooms, massage chairs, vents etc,
- Handling Cancellations of memberships and transfers, updating billing information and billing accounts
- Confronting Members and Guest in a Professional manner as far as enforcing policy checks and having to ask members who are violating policies to leave
- Monitored equipment functionality and reported maintenance needs promptly.
- Ensured compliance with health and safety regulations within fitness areas
- Helped in Training New Hires
- CPR Certified.
- Supported clients in reaching their fitness goals by offering advice on exercise routines and nutrition plans
Sleep Inn & Main Stay
Hotel Receptionist
02.2023 - 10.2023
Job overview
- Maintained a professional appearance of the front desk area by keeping it clean, organized, and well-stocked with necessary supplies.
- Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
- Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
- Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.
- Collected room deposits, fees, and payments.
- Prepped and prepared Breakfast for Guest.
- Kept accounts in balance and ran daily reports to verify totals.
Loves Travel Stop
Retail Sales Associate Cashier
08.2018 - 09.2019
Job overview
- Processed customer transactions efficiently using POS systems.
- Maintained store cleanliness and organized merchandise displays effectively.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Made courtesy calls and promoted sales.
- Worked the diesel desk weighing semis and cleaning showers.
Education
BCTCLexington KY
No Degree from Human Resources/ Psychology 101
01-2023
University Overview
- Research Project: Child Adversities in America
Bryan Station Lexington KY
from Locust Trace Learning Center
05-2015
University Overview
- Honor Roll [Semester and Year]
Skills
- Cleaning and sanitation
- Multitasking Abilities
- Reliability-Little to no call ins and always on time
- Excellent communication
- Organizational skills
- Team collaboration
- Heavy lifting
- Inventory and supply
- Adaptive fitness programming
- Cash register operations
- Conflict resolution
- CPR certified
Accomplishments
Overall, Im a very goal oriented individual who enjoys learning new things and teaching new things. I often read books to help perfect my life skills and like to make short terms goals to feel more productive in life even if its as simple as reading and finishing a book to taking a new course or class and passing it with flying colors.
I did take a vet assistant class in my highschool years & as a young adult I took a human resource's and psychology 101 class.
I have recently been studying spirituality and the benefits of reiki healing and looking into classes to further develop my knowledge based on reiki.
Timeline
House Cleaner
ECOMAIDS
09.2025 - Current
Fitness Attendant
Planet Fitness Gym
01.2024 - 09.2025
Hotel Receptionist
Sleep Inn & Main Stay
02.2023 - 10.2023
Retail Sales Associate Cashier
Loves Travel Stop
08.2018 - 09.2019
BCTC
No Degree from Human Resources/ Psychology 101
Bryan Station
from Locust Trace Learning Center
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