Pauline Buchanan
Los Angeles,CA
Summary
Tech professional prepared for role in software development, bringing history of successful project contributions and innovative solutions. Demonstrated ability to work effectively within teams and adapt to dynamic project requirements. Recognized for strong coding skills, problem-solving ability, and results-driven mindset.
Knowledgeable with track record in developing robust and scalable software solutions. Proven ability to enhance application performance and reduce downtime, contributing to overall project success. Leveraged problem-solving skills and programming expertise in collaborative environments to deliver impactful results.
Overview
19
19
years of professional experience
Work History
Developer Programmer
Healthy Empowered People, T.M
Los Angeles, CA, USA
10.2019 - Current
- Building with team members content development, Roku Television. Acquisition Zendesk support tickets to technica;l funnel support of proxy channel bug issues or content quality. .
- Developed and maintained web applications using JavaScript and Python frameworks.
- Collaborated with cross-functional teams to gather requirements and define project scope.
- Collaborated with cross-functional teams to implement system integrations, improving operational workflows.
- Developed and maintained software applications using multiple programming languages and frameworks.
- Collaborated with cross-functional teams to define project requirements and deliver solutions.
- Analyzed system performance and identified areas for optimization to improve efficiency.
- Integrated third-party APIs, expanding application functionality and user experience.
- Integrated third-party APIs into existing systems to extend functionality and enhance overall user experience.
- Participated in team development of divisional standards for technology use.
Member Services/ Tech Support
Tele fund Inc
04.2007 - 08.2019
- Informing members of accounts a renewal status. Tracking technical issues with members' accounts for benefits , and product distribution , payment accounts payable Forward Forwarding . Zendesk trouble tickets to proper department .
- Jira upload track trouble tickets from content engagement for partnership campaigns.
Podcast Host
Docler Media, LosAngeles
Los Angeles, CA
02.2012 - 12.2015
- Channel Host Content creator for Docler Media for digital distribution of proxy channel . Navagating forced in technology to audience. Trouble shooting data proxy channel live stream creating Zendesk tickets p for live podcasts, and programming related content that is stream. Audience engagement for global audience. Creating crowd funding campaign transmedia champaign .
Education
BA - Science Cinematography
Full Sail University
Orlando, FL, USA09-2023
Skills
- Problem solving critical thinking Attention to detail trouble shooting content low analytics Team engagement planning Response to technical issues in a timely manner Working in a high-pressure workflow using toggle programs to assist users Meeting above beyond high impact deadline environments Working in a remote atmosphere meets quota demands Editing production clips in Avid, Adobe, Final Cut Pro, Ad sense, Movie Magic
AWARDS
Certificate in editing Adobe LinkedIn, Certificate in screen writers, Final Cut LinkedIn, Certificate in Movie Magic LinkedIn, Certificate in critical thinking tech support. Digital streaming distribution. LinkedIn
Timeline
Developer Programmer
Healthy Empowered People, T.M
10.2019 - Current
Podcast Host
Docler Media, LosAngeles
02.2012 - 12.2015
Member Services/ Tech Support
Tele fund Inc
04.2007 - 08.2019
BA - Science Cinematography
Full Sail University