Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Pauline Collins

Plano,TX

Summary

Dedicated Cleaning Technician with a strong work ethic and expertise in commercial equipment operations, honed at CFS Solutions. Proven ability to enhance cleanliness and professionalism in corporate environments while collaborating effectively with teams. Recognized for attention to detail and commitment to delivering exceptional customer service.

Overview

5
5
years of professional experience

Work History

Cleaning Technician

CFS Solutions
02.2025 - 05.2025
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Swept floors, removed debris and returned equipment to proper areas at end of each shift.
  • Emptied trashcans and transported waste to collection areas.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.

Cleaning Technician

Elwood Staffing
07.2024 - 12.2024
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.

Cabin Cleaner

ABM Industries
07.2023 - 07.2024
  • Worked well in a team setting, providing support and guidance.
  • Paid attention to detail while completing assignments.
  • Provided professional services and support in a dynamic work environment.

Cashier/Customer Service Cashier

WinCo Foods
01.2020 - 03.2022
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded promptly to customer needs.

Night Auditor

TownePlace Suites by Marriott
06.2020 - 09.2021
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.

Night Auditor

Joule Hotel
01.2020 - 06.2020
  • Called guests requiring wake-up calls within two minutes of scheduled call, constantly maintaining positive, and welcoming.
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
  • Investigated auditing discrepancies by reconciling cash drop and credit card transactions.

Education

High School Diploma -

George Washington Preparatory High School, Los Angeles, CA
06-1985

Skills

  • Commercial equipment operations
  • Folding
  • Sorting
  • Strong work ethic

Accomplishments

  • Achieved by completing all task, accuracy and efficiency.
  • Documented and resolved Issues when guest weren't please which led to staying at the Hotel.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
  • Cashier - Achieved highest Number of new credit accounts opened within one-month period.

Timeline

Cleaning Technician - CFS Solutions
02.2025 - 05.2025
Cleaning Technician - Elwood Staffing
07.2024 - 12.2024
Cabin Cleaner - ABM Industries
07.2023 - 07.2024
Night Auditor - TownePlace Suites by Marriott
06.2020 - 09.2021
Cashier/Customer Service Cashier - WinCo Foods
01.2020 - 03.2022
Night Auditor - Joule Hotel
01.2020 - 06.2020
George Washington Preparatory High School - High School Diploma,

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Pauline Collins