An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
6
6
years of professional experience
Work History
PART C MEDICARE APPEALS COORDINATOR
Aetna, a CVS Health
01.2024 - Current
Coordinated with senior specialist to compose appeal responses.
Self-motivated, with a strong sense of personal responsibility.
Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Created, composed and maintained appeal response templates.
Cashier Team Lead
Panda Express Restaurant Group
05.2019 - 11.2023
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Restocked and organized merchandise in front lanes.
Monitored areas for security issues and safety hazards.
Helped customers complete purchases, locate items, and join reward programs.
Quickly and accurately counted drawers at start and end of each shift.
Processed both cash and card purchases and returns.
Communicated with customers and team members to solve problems.
Processed refunds and exchanges in accordance with company policy.