Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Pauline Hernandez

Paramount,CA

Summary

Dedicated Room Attendant with proven expertise at Disneyland Resort, excelling in housekeeping and teamwork. Achieved significant reductions in guest complaints through meticulous cleaning and adherence to safety protocols. Proficient in cleaning techniques and room preparation, ensuring a pristine environment that enhances guest satisfaction.

Overview

1
1
Certification

Work History

Room Attendant

Disneyland Resort
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
  • Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
  • Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.

Education

GED - Spanish

Paramount High
Paramount, CA
06.1989

Skills

  • Housekeeping
  • Teamwork
  • Housekeeping knowledge
  • Bed making proficiency
  • Cleaning techniques
  • Room preparation

Certification

I received certificates for providing exemplary Guest service

Languages

Spanish
Native or Bilingual

Timeline

Room Attendant

Disneyland Resort

GED - Spanish

Paramount High
Pauline Hernandez