PAULINE HOBBS
Easton,PA
Summary
Customer-oriented Team Manager focused on increasing production, minimizing equipment down time, costs and maximizing overall plant efficiency. Dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Results-oriented and proactive in addressing and resolving problems. Skilled at juggling multiple tasks and working under pressure. Quality-focused, committed to approaching administrative tasks with tenacity and attention to detail.
Overview
39
39
years of professional experience
Work History
Team manager
Crayola, LLC
Easton, PA
03.2021 - 01.2026
- Analyzed production workflows, identifying areas for improvement and implementing solutions.
- Developed training programs that improved staff performance and engagement levels.
- Directed resource allocation, ensuring alignment with strategic objectives and project timelines.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with cross-functional departments to drive cohesive efforts towards common goals and objectives.
- Ensured compliance with company policies as well as industry regulations through diligent oversight of daily operations and staff adherence to guidelines.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Championed process improvements within the department by identifying inefficiencies, proposing solutions, and leading change initiatives.
Resource Coordinator
Crayola, LLC
Easton, PA
03.2010 - 03.2021
- Maintained necessary level of communications between shifts and next level of management
- Responsible for achieving production requirements
- Ensured that all safety guidelines were followed
- Trained staff of 10 direct labor employees to perform assembly and manufacture of product
- Monitored product standards and quality-control programs.
- Oversaw the production process and managed the production schedule of up to 85 people
- Coordinated human or material resources needed
- Supervised and motivated staff
- Lead Tool Box meetings.
- Lead LVIP 2nd shift while Team Manager was out of work
- Serve as a Safety Coordinator, Quality Coordinator and First Responder
- Participated in Pre-Production Meetings
General Utility Employee
Crayola, LLC
Easton, PA
05.2007 - 03.2010
- Experienced and results driven line leader.
- Familiar with departmental policies and procedures.
- Currently a First Responder and served as Team Coordinator and Customer Service Coordinator.
- Able to coordinate and guide up to 85 people at the height of BTS for successful and efficient work flow.
- Participated with sustainment of 5S5M standards.
Manager
Wilson Wash-A-Teria
Easton, PA
03.1987 - 05.2007
- Managed two Dry Cleaning/Laundry facilities with average of 6-10 employees.
- Responsible for scheduling staff shifts to cover peaks and lulls in customer orders.
- Operate and troubleshoot machinery.
- Coordinate and direct staff meetings.
- Created footprint for operations of second facility.
- Created company's first employee SOP manual including training and development.
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
- Facilitated inter-departmental communication to effectively provide customer support.
- Identified individual development needs with appropriate training.
Education
The Center For Business & Industry - NCACC
Bethlehem, PAundefined
Northampton County Area Community College
Bethlehem, PASkills
- Quality Assurance and Control
- Results-oriented
- Excellent Communication skills
- Customer Service-oriented
- Works well under pressure
- Team building
- Employee training and development
- Process Improvement
- Lean Manufacturing
- Excellent listening skills
- Effective problem solver
- Effective workflow management
- Microsoft Word and Excel
- SAP Knowledge
TRAINING
- Manufacturing Employees Advancement Program
- A-3 Training
- Red Prairie Training
- SAP Training
- Six Sigma Training
- Principles of Lean 101 with Live Simulation
- Principles of Lean 6 with Live Simulation
- Yellow Belt Training
- Situational Leadership
- Leading for Results
- Conflict Resolution Strategies
- Problem Solving Techniques
- Working with Teams
- Basic Management Skills
- Coaching for Improved Performance
- Managing the Performance of Others
- Maximizing Performance Management
- Eagle Flight Training
- HR Basic 101
- Living Diversity in the Workplace
- How to Conduct Effective Meetings
- Developmental Planning
- Effective Interactions
- Total Rewards & Compensation
- Communications The Power of Words (Coordinator Training)
- Enhancing Our Capabilities (Coordinator Training)
- Scissor Lift Training
- Sit-Down Forklift Training
- First Responder Training
Timeline
Team manager
Crayola, LLC
03.2021 - 01.2026
Resource Coordinator
Crayola, LLC
03.2010 - 03.2021
General Utility Employee
Crayola, LLC
05.2007 - 03.2010
Manager
Wilson Wash-A-Teria
03.1987 - 05.2007
undefined
Northampton County Area Community College
The Center For Business & Industry - NCACC