Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Pauline Kent

Schenectady,NY

Summary

Results-driven Reintegration Case Manager with a focus on client advocacy, crisis intervention, and interdisciplinary collaboration. Proven ability to coordinate individualized care plans and facilitate group therapy sessions, enhancing client recovery outcomes.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Reintegration Case Manager

New Choices Recovery Center
08.2023 - Current
  • Coordinated individualized care plans to support client recovery goals
  • Conducted regular assessments to evaluate client progress and adjust interventions
  • Facilitated group therapy sessions, promoting peer support and engagement
  • Collaborated with multidisciplinary teams to ensure comprehensive service delivery
  • Mentored new staff on best practices in case management and client interaction
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.

Electrical Technician

Comalli Electric
03.2021 - 07.2023
  • Installed and maintained electrical systems to ensure optimal performance and safety compliance.
  • Diagnosed electrical issues using specialized testing equipment and troubleshooting techniques.
  • Collaborated with project teams to develop innovative solutions for complex electrical challenges.
  • Trained junior technicians on standard operating procedures and safety protocols, enhancing team competency.
  • Managed inventory of electrical components, ensuring availability for ongoing projects without delays.

Teaching Assistant

Schenectady City School District
08.2004 - 01.2018
  • Supported classroom activities by preparing instructional materials and resources.
  • Assisted in implementing individualized education plans to meet student needs.
  • Collaborated with teachers to develop engaging lesson plans and educational content.
  • Mentored students in academic skills, fostering a positive learning environment.
  • Coordinated with parents and staff to address student challenges effectively.
  • Led small group sessions to reinforce core concepts and improve comprehension.
  • Implemented classroom management strategies to maintain a conducive learning atmosphere.

Education

No Degree -

Iona College-College Credits
New Rochelle, NY

High School Diploma - AAS of Human Services

Eli Whitney VHS
Brooklyn, NY
05-2028

Skills

  • Problem-solving
  • Case management
  • Time management
  • Case documentation
  • Conflict resolution
  • Positive attitude
  • Client advocacy
  • Crisis intervention
  • Referral coordination
  • Interdisciplinary collaboration

Certification

  • CRPA#6653 - Certified recovery peer advocate - 2021
  • CJSR#0183 - Peer professional in Correctional/Justice

Timeline

Reintegration Case Manager

New Choices Recovery Center
08.2023 - Current

Electrical Technician

Comalli Electric
03.2021 - 07.2023

Teaching Assistant

Schenectady City School District
08.2004 - 01.2018

No Degree -

Iona College-College Credits

High School Diploma - AAS of Human Services

Eli Whitney VHS

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Pauline Kent