Ready to offer exceptional leadership and planning abilities to take on new role in retail setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Reliable House Manager known for being a capable, well-trained professional. Exceptional organizational skills and to prioritize tasks. Pursuing a new role where hard work and dedication will be highly valued.
Overview
6
6
years of professional experience
Work History
Client Care Coordinator
McIntyre Center
Burton, OH
07.2021 - Current
Assist clients in their desire to change.
Present with a positive attitude knowing that people can change with positive support.
Empathetic Support. The ability to understand that our clients will struggle with intense emotions and you are able to demonstrate understanding of their struggle and present with compassionate care in a safe and supportive environment, with demonstrated problem-solving skills and appropriate boundaries. Assist clients with sober support activities.
Engaging with clients regarding a variety of facility and client activities, helping plan/schedule recreational and other pro-social activities.
Administrative support. You are able to enter information regarding client progress into computer database tracking systems, utilize technology for communication and support services, and assist clients with medication pass.
PROFESSIONAL SUMMARY Skilled team player with strong background in customer service environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
SKILLS
RESIDENTIAL HOUSE MANAGER
Solid Rock On Which We Stand LLC
Chardon, OH
01.2018 - 06.2021
Aiding clients in daily activities
Managing bills and household expenses
Created menus, ordered groceries, and performed light housekeeping
duties
Maintained appropriate data and documentation for internal standards
and regulatory requirements
Evaluated procedures and policies to verify efficient, effective, and safe
house operations
Coordinated house maintenance, including regular upkeep and critical
repairs
Administered house budgets with good control over schedules and
expenses
Implemented enjoyable experiences for residents to meet wellness
goals
Upheld nutritional requirements with adequate food supply and proper
choices
Modeled positive behaviors for residents and helped improve social
skills
Team supervision
Performance monitoring
Multitasking
Teamwork
Generate reports
Prepare budgets
Documentation of daily
activities
DIRECT SUPPORT PROFESSIONAL
A Better Choice
Newbury, OH
01.2018 - 07.2019
Delivered personal care and support aligned with individual support
plans
Supported level of care to enhance patient health, safety, dignity, and
contentment
Monitored and assisted with daily living activities, bathing, grooming,
and room care
Provided sensory and social stimulation to program individuals under
direction of recreational therapists
Participated in staff meetings and in-service trainings to keep abreast of
new company developments and protocols
Transported individuals in personal or company vehicle for community
outings or scheduled appointments
Administered medications and set up reminders for clients in alignment
with medication administration record
Cooked meals based on nutritional requirements and special diets,
Cooked healthy, balanced meals and snacks to meet the individual
client's dietary needs
Performed routine housekeeping, including making beds, doing dishes,
and sweeping
Provided companionship throughout day, engaging clients in
conversation and activities
Advised clients on proper self-care, personal hygiene and other
important topics affecting their personal wellbeing
Observed self-administration of medications to adhere to medication
regimen
Transported clients to doctor's offices and grocery stores
Followed agency policy and procedures in administering care to clients
Managed the client's daily living needs such as shopping, organizing
medicines and transporting them to their medical appointments
Assisted clients with bathing and dressing to promote good personal
hygiene
Cleaned and organized living spaces to provide each person with the
best environment for health and wellness
Maintained safe and clean patient environment
Education
HIGH SCHOOL DIPLOMA - GENERAL
South Range high
Associate of Applied Science - ADMINISTRATIVE, MEDICAL CODING AND BILLING
Trumbull Business College
Warren, OH
01.2011
Skills
Performance Tracking and Evaluations
Interdisciplinary Care
Supervising Residents
Technical Proficiency
Activity Supervision
Recreational Activities
Compliance Requirements
Client Requirements
Operational Standards
Regulatory Filings
Managing Operations and Efficiency
Scheduling and Coordinating
Administration and Reporting
Supporting Daily Living Needs
Emotional Support
Grocery Shopping
Operational Efficiency
Individual Service Plans
Records Management Systems
Client Correspondence
Team Meeting Management
Timeline
Client Care Coordinator
McIntyre Center
07.2021 - Current
SKILLS
RESIDENTIAL HOUSE MANAGER
Solid Rock On Which We Stand LLC
01.2018 - 06.2021
DIRECT SUPPORT PROFESSIONAL
A Better Choice
01.2018 - 07.2019
HIGH SCHOOL DIPLOMA - GENERAL
South Range high
Associate of Applied Science - ADMINISTRATIVE, MEDICAL CODING AND BILLING
Certified Pharmacy Technician, Oncology at University Hospitals Geauga Medical CenterCertified Pharmacy Technician, Oncology at University Hospitals Geauga Medical Center