Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Pauline Sanchez

Colorado Springs,CO

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
years of professional experience

Work History

Comfort Dental Center

Billing Specialist
12.2021 - 11.2023

Job overview

  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Worked with multiple departments to check proper billing information.

St Francis Medical Center

Environmental service
07.2018 - 06.2020

Job overview

  • Completed cleaning tasks while spending the majority of the day walking, twisting, bending, pushing and kneeling to get a job done
  • Provided detailed and timely cleaning services while working in a fast-paced environment with multiple interruptions
  • Replaced sheets and pillowcases daily and used hospitality corners on all beds
  • Interacted pleasantly with clients and patrons when performing daily duties
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen
  • Stocked toilet tissue and paper towels, as well as other restroom supplies.

Dollar Tree

Assistant Manager
05.2016 - 06.2018

Job overview

  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels
  • Delegated daily tasks to team members to optimize team productivity.

Education

Palmer High School
Colorado Springs, CO

High School Diploma

University Overview

Skills

  • Reliable
  • Retail operations management
  • Merchandising
  • Customer service
  • Product and service knowledge
  • Customer relations
  • Teamwork
  • Payment Posting
  • Collections
  • Customer Engagement
  • Invoice Processing

Timeline

Billing Specialist
Comfort Dental Center
12.2021 - 11.2023
Environmental service
St Francis Medical Center
07.2018 - 06.2020
Assistant Manager
Dollar Tree
05.2016 - 06.2018
Palmer High School
High School Diploma
Pauline Sanchez