PAULINE WARD

• Cared for residents by assisting in changing bed linens, washing, cleaning and personal hygiene.
• Communicated behavior choices to residents by outlining positive and negative consequences of choices.
• Collaborated with various agencies and service providers to facilitate care coordination and information sharing.
• Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.

• Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
• Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
• Cared for residents by assisting in changing bed linens, washing and ironing laundry, cleaning and personal hygiene.
• Attended meetings to develop and implement individually tailored treatment plans to lead residents to successful reintegration into society.
• Engaged intervention techniques to deescalate aggressive and hostile behavior of residents.

Engage with clients to motivate them to work on their goals.

Transporting clients for their medical and social appointments appointments.

Conducted house meetings with clients to make necessary changes.

Liaised with providers to ensure clients followed up with their appointments and got their refill when due

• Participated in workshops and in-service meetings to enhance personal growth and professional development.
• Inventoried and ordered office supplies to maintain availability of products.
• Assisted clients to work on their goals.
• Improved office operations by automating clients correspondence, record tracking and data communications.