Pauline Alicia Klippenstein
Ripon,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Big Valley Grace Community Church
09.2005 - 08.2007
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Teacher's Aide
Big Valley Christian School
09.2003 - 05.2005
- Assisted 3 teachers with supervision and care of children.
- Maintained safety and security by overseeing students in recess environments.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student physical, mental, and social development using classroom games and activities.
Records Clerk
Vacaville Police Department
06.1996 - 04.2003
- Trained new staff on proper record-keeping procedures, fostering a consistent approach across the organization.
- Reduced retrieval times for critical information by maintaining an updated and accurate database of records.
- Enhanced office productivity with streamlined record-keeping processes, ensuring timely access to essential data.
- Collaborated with team members to optimize cross-departmental records management workflows, leading to increased efficiency.
- Expedited response times for customer inquiries by maintaining well-organized files and utilizing advanced search techniques when locating necessary information.
- Ensured timely delivery of requested materials by coordinating with off-site storage facilities as needed for retrieval purposes.
- Maintained a high level of customer satisfaction by promptly addressing inquiries and concerns related to records access and usage, demonstrating a commitment to excellent service.
- Assisted with typing, data entry, and answering incoming calls as required.
- Followed confidentially regulations to maintain privacy.
- Provided excellent customer care by responding to inquiries and requests for information.
Education
No Degree - Administrative Assistant
Pensacola Christian College
Pensacola, FLHigh School Diploma -
Faith Academy
Vacaville, CA05.1991
Skills
- Patience and Empathy
- Special Needs Student Assistance - My son has autism so I understand behaviors
- Materials Management
- Positive Reinforcement
- Collaboration with teachers
- Lunchroom Assistance
- Grading assignments
- Preparing Instructional Materials
- Material Preparation
- Student Supervision
- Collaborative Teamwork
Timeline
Administrative Assistant
Big Valley Grace Community Church
09.2005 - 08.2007
Teacher's Aide
Big Valley Christian School
09.2003 - 05.2005
Records Clerk
Vacaville Police Department
06.1996 - 04.2003
No Degree - Administrative Assistant
Pensacola Christian College
High School Diploma -
Faith Academy