Pauline Alicia Klippenstein
Ripon,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Big Valley Grace Community Church
Modesto, CA
09.2005 - 08.2007
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Teacher's Aide
Big Valley Christian School
Modesto, CA
09.2003 - 05.2005
- Assisted 3 teachers with supervision and care of children.
- Maintained safety and security by overseeing students in recess environments.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported student physical, mental, and social development using classroom games and activities.
Records Clerk
Vacaville Police Department
Vacaville, CA
06.1996 - 04.2003
- Trained new staff on proper record-keeping procedures, fostering a consistent approach across the organization.
- Reduced retrieval times for critical information by maintaining an updated and accurate database of records.
- Enhanced office productivity with streamlined record-keeping processes, ensuring timely access to essential data.
- Collaborated with team members to optimize cross-departmental records management workflows, leading to increased efficiency.
- Expedited response times for customer inquiries by maintaining well-organized files and utilizing advanced search techniques when locating necessary information.
- Ensured timely delivery of requested materials by coordinating with off-site storage facilities as needed for retrieval purposes.
- Maintained a high level of customer satisfaction by promptly addressing inquiries and concerns related to records access and usage, demonstrating a commitment to excellent service.
- Assisted with typing, data entry, and answering incoming calls as required.
- Followed confidentially regulations to maintain privacy.
- Provided excellent customer care by responding to inquiries and requests for information.
Education
No Degree - Administrative Assistant
Pensacola Christian College
Pensacola, FLHigh School Diploma -
Faith Academy
Vacaville, CA05.1991
Skills
- Patience and Empathy
- Special Needs Student Assistance - My son has autism so I understand behaviors
- Materials Management
- Positive Reinforcement
- Collaboration with teachers
- Lunchroom Assistance
- Grading assignments
- Preparing Instructional Materials
- Material Preparation
- Student Supervision
- Collaborative Teamwork
Timeline
Administrative Assistant
Big Valley Grace Community Church
09.2005 - 08.2007
Teacher's Aide
Big Valley Christian School
09.2003 - 05.2005
Records Clerk
Vacaville Police Department
06.1996 - 04.2003
No Degree - Administrative Assistant
Pensacola Christian College
High School Diploma -
Faith Academy