Paulino Mendoza
Manor,TX
Summary
Achieved a 90% boost in customer satisfaction at Town Square Floors through expert floor leveling and exceptional project management. Demonstrated mastery in vinyl plank and hardwood installation, ensuring high-quality standards and safety. Excelled in communication, significantly enhancing client trust and project efficiency.
Overview
18
18
years of professional experience
Work History
Floor Installer
Town Square Floors
Georgetown, Tx
05.2006 - 05.2024
- Delivered exceptional craftsmanship by utilizing specialized tools and techniques for various flooring materials.
- Swept, scraped, and chipped dirt and irregularities from base surfaces and filled cracks with cement and putty to form smooth foundation.
- Maintained excellent communication, cleanliness, and safety standards on work sites and projects, boosting customer satisfaction ratings 90%.
- Performed preventive maintenance on already fitted Planks to guarantee longevity.
- Enhanced customer satisfaction by providing efficient and precise floor installation services.
- Upheld high-quality standards by routinely inspecting installed floors for any imperfections or necessary adjustments.
Education
Associate of Applied Science - CADD Drafting And Design
ITT Technical Institute-Austin, Texas, Tx, US
6330 E US 290 Service RD Unit 180, Austin, Tx 787210.2008
Skills
- Floor leveling
- Vinyl plank installation
- Project Estimation
- Flooring project management
- Safe workplace procedures
- Power Tools Operation
- Hardwood installation
- Laminate installation
Accomplishments
- Supervised team of 7 staff members.
- Achieved Customer Satisfaction by introducing new techniques to streamline the installation process and to better meet the customers needs.
Languages
Spanish
Professional Working
Timeline
Floor Installer
Town Square Floors
05.2006 - 05.2024
Associate of Applied Science - CADD Drafting And Design
ITT Technical Institute-Austin, Texas, Tx, US