Paul John Flondarina
Martinez,CA
To succeed in life, you need two things: ignorance and confidence.
Mark Twain
Summary
Enthusiastic training professional successful at developing training plans and supplementary materials to help students excel. Works under strict deadlines and makes independent judgments about effectiveness of training. Comfortable with remote training technology and methodologies. Motivated Trainer eager to help new hires advance in knowledge and abilities to meet career goals. Engaging and hands-on instructor with more than 6 years of related experience and superior planning and time management abilities. Passionate Trainer with extensive knowledge of service training and proven success working with public clients. Devoted to long-lasting and comprehensive results for every client. Trained in kitchen and computer use.
Overview
6
6
years of professional experience
Work History
Certified Trainer
Chipotle Mexican Grill
2019.12 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
- Maintained organization of documents, materials and equipment.
- Documented attendance, participation and progress.
- Trained and mentored 10 new personnel hired to fulfill various roles
Cashier
Jollibee Foods
2019.09 - 2019.12
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Server
Los Panchos Mexican Grill & Bar
2018.02 - 2019.01
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Evaluated skills assessment and observations to review effectiveness of training material.
- Fostered positive environment of learning to support and develop proficient certified servers to limit liability.
Education
BBA - Accounting
12.2024
Skills
- Personalized Assessments
- Expert in Computer
- Personalized Instruction
- Improvement Plans
Languages
Tagalog
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Certified Trainer - Chipotle Mexican Grill
2019.12 - Current
Cashier - Jollibee Foods
2019.09 - 2019.12
Server - Los Panchos Mexican Grill & Bar
2018.02 - 2019.01
California State University - East Bay - BBA, Accounting
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