Paul John La Penia

Inventory Geo Data Operations – Google Street View Division

• Processed production orders to assemble completed goods or de-kit finished products for the asset management team.
• Conducted inventory audits at partner 3PL warehouses and other offsite locations, achieving 98-100% accuracy for quarterly and biannual reports.
• Implemented cycle counting programs that enabled faster identification of discrepancies leading to timely corrective actions.
• Assisted in reducing excess inventory by identifying slow-moving items and reallocating them for deployment or storage at a partner 3PL warehouse.
• Reduced stock discrepancies with thorough investigation of variances and prompt resolution of issues.

Logistics Geo Data Operations – Google Street View Division
Managed inbound and outbound domestic and international material for Geo Data Operations.

• Identified and mitigated potential risks in a timely manner, ensuring alignment between operations, inventory, and logistics. Maintained zero escalations and ensured timely returns to warehouses and workshops.
• Created all orders and Stock Transport Orders (STOs) in SAP with a
• Coordinated shipments with logistics teams and 3PL partners, proactively addressing risks, especially for international shipments. Ensured seamless alignment of information across operations, inventory, and logistics.
• Monitored and resolved support tickets using Google's ticketing system, maintaining response times: Urgent – ASAP, High – 1-2 days, Medium – 2-4 days, Low – 3-5 days , achieving zero escalations and no missed tickets.
• Led team meetings to review daily and weekly logistics and inventory operations.
• Ensured compliance with SLAs for timeliness, customer satisfaction (CSAT), and average handling time (AHT), maintaining 100% adherence to process and policy requirements. Escalated process and technology-related issues immediately.

• Procured and managed inventory to support customer backlog and forecast demand.
• Utilized analytical models and mathematical analysis to develop and maintain key performance metrics.
• Processed purchase orders in compliance with internal policies, ensuring on-time delivery, cost-effective sourcing, and weight compliance.
• Optimized supply chain execution by forecasting demand, scheduling orders, and balancing inventory levels across three domestic warehouses, 20+ markets, and one international warehouse. Monitored 10-15 overseas/airfreight orders daily, proactively notifying customers of statuses or potential delays.
• Analyzed goods movement to identify inefficiencies and areas for improvement, enhancing space utilization and material management across 3PL operations.

• Processed and entered all customer orders into the database while providing proactive customer service for all accounts.
• Managed high-volume paperwork and collaborated with Engineering, Sales Operations, and Finance to resolve invoicing and shipping issues.
• Performed daily cycle counts on inventory and analyzed inventory trends, improving accuracy by 10-15% over the past two years.
• Maintained and optimized the process flow of incoming items by documenting, distributing, and storing them based on orders or departmental needs.
• Generated weekly status reports detailing logistics operations and challenges.