Versatile business leader bringing 18+ years of experience as accomplished owner, operator and leader. Strategic problem-solver, change manager, and visionary executive with success implementing plans to meet current and future needs. Key expertise in the equipment rental industry.
Overview
18
18
years of professional experience
Work History
President / Branch Manager
Action Equipment Rentals / Sunbelt Rentals
06.2020 - 07.2025
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Managed crisis situations effectively while minimizing disruption to daily operations.
Enhanced company performance by implementing strategic plans and overseeing daily operations.
Prepared annual budget forecasts and monitored performance to meet organizational objectives.
Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
Branch Manager
BlueLine Rental / United Rental
03.2013 - 06.2020
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Maintained friendly and professional customer interactions.
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
Regional Account Manager
Proteus On-Demand Facilities
09.2007 - 02.2013
Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
Achieved regional sales targets by developing strategic plans and executing effective account management practices.
Conducted comprehensive market analysis to identify trends, competitor activities, and potential areas of improvement.
Human Resources Mgr.; Accounts Payable Specialist at West Coast Equipment LLC/Sunbelt Rentals, Inc.Human Resources Mgr.; Accounts Payable Specialist at West Coast Equipment LLC/Sunbelt Rentals, Inc.