Summary
Overview
Work History
Education
Skills
Timeline

Paul & Laurie Nemoede

Grass Valley,CA

Summary

Versatile Property Manager bringing a solid blend of people skills combined to implement and enforce property rules and regulations. Positive and diligent Motel & Property Managers. Effective at promoting resident satisfaction by addressing concerns, spearheading repairs, and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering 8 years of Management & Motel experience paired with a goal-oriented and performance-minded approach.

Overview

7
7
years of professional experience

Work History

Resident Owned Mobile Home Park Manager

Ponderosa Pines Mobile Home Park
Grass Valley, CA
03.2022 - Current
  • Conducted inspections of property grounds, buildings, and equipment to identify maintenance concerns and direct timely repairs.
  • Communicated effectively with owners, residents, and on-site associates.
  • Collected and maintained careful records of rental payments and payment dates.
  • Kept properties in compliance with local, state, and federal regulations.
  • Promoted positive company and owner relationships through proactive attention to concerns.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Maintained constant balance and accounting of property petty cash account.
  • Managed 140 manufactured homes with about 200 residents in over 55 parks.
  • Used Microsoft Word and other software tools to create documents and other communications
  • Increased customer satisfaction by resolving issues

Motel, RV Park, Mobile Home Manager

Arbor Creek Properties LLC
Oakridge, OR
05.2017 - 09.2021
  • Customer Service, making each Guest feel special.
  • Restored customer loyalty by resolving complaints with workers, activities, or services rendered.
  • Conducted inspections of property grounds, buildings, and equipment to identify maintenance concerns and direct timely repairs.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Promoted positive company and owner relationships through proactive attention to concerns.
  • Assigned work to staff, set schedules, and motivated strong performance in key areas.
  • Maintained constant balance and accounting of property petty cash account.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Collected and maintained careful records of rental payments and payment dates.
  • Created a cloud-based reservation system from paper & pen
  • Created simple website
  • Promoted Motel & RV park through social media outlets.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates
  • Booked large groups for weddings, seminars, conferences, and other events, providing the best available room rates
  • Greeted and assisted guests by gathering information pertaining to reservations or requests

Mobile Home Park Manager, Maintenance, Landscaping

Cascade Management
Redding CA, CA
06.2015 - 07.2017
  • Handled hedge, bush and shrub trimming.
  • Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
  • Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
  • Removed weeds, hazards and debris from common pathways to improve usability.
  • Monitored weekly and daily scheduled tasks to achieve desired workflow speed.
  • Used shears, pruners and chainsaws to prune and trim hedges and shrubs.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Partnered with facility management to successfully complete projects within anticipated deadlines.

Education

High School Diploma -

Mercy High School/ Laurie, Carmichael, CA
06.1979

GED -

Bella Vista High School/Paul, Fair Oaks, CA

Associate of Arts - Early Childhood Education

American River College/Laurie, Sacramento, CA

No Degree - Customer Service Certificate/Laurie

Chemeketa Community College, Salem, OR

Skills

  • Performance Assessment
  • Grounds and Facility Inspection
  • Monthly Fee and Payment Collection
  • Complaints Investigation
  • Code Compliance
  • Tenant and Owner Liaising
  • Construction Project Oversight
  • Professional Relationships
  • Creative and Adaptable
  • Community Association Support
  • Cloud-Based File Management

Timeline

Resident Owned Mobile Home Park Manager - Ponderosa Pines Mobile Home Park
03.2022 - Current
Motel, RV Park, Mobile Home Manager - Arbor Creek Properties LLC
05.2017 - 09.2021
Mobile Home Park Manager, Maintenance, Landscaping - Cascade Management
06.2015 - 07.2017
Mercy High School/ Laurie - High School Diploma,
Bella Vista High School/Paul - GED,
American River College/Laurie - Associate of Arts, Early Childhood Education
Chemeketa Community College - No Degree, Customer Service Certificate/Laurie

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Paul & Laurie Nemoede