Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Paulo De Oliveira

Hanson,MA

Summary

Dedicated Automotive Collision Technician with a proven track record at Advanced Collision, excelling in quality control and client service. Recognized for meticulous attention to detail and effective teamwork, I consistently enhance customer satisfaction through precise damage assessments and efficient repairs, ensuring a reliable and professional experience for all clients.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level costumer service position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Automotive Collision Technician

Advanced Collision
09.2024 - 05.2025
  • Ensured high-quality results with meticulous attention to detail when performing color matching and paint application tasks.
  • Gained repeat business from satisfied clientele who referred friends, family members, or colleagues looking for reliable auto body services after accidents or collisions-related damage.
  • Collaborated with insurance adjusters to negotiate fair prices for customers, resulting in favorable outcomes for all parties involved.
  • Enhanced customer satisfaction by providing timely and accurate damage assessments for collision repairs.
  • Increased shop efficiency by maintaining a clean, organized work environment and managing inventory of repair tools and equipment.
  • Contributed to team success by collaborating with other technicians on large-scale projects that required coordination of skills and knowledge sharing.
  • Managed workflow effectively by prioritizing projects based on urgency, complexity, and estimated time required for completion.

Body Shop Assistant

Circuit Auto Body
01.2019 - 12.2023
  • Enhanced customer satisfaction by providing efficient and friendly service during vehicle drop-off and pick-up processes.
  • Contributed to a professional shop appearance by maintaining clean, presentable customer-facing areas and ensuring all equipment was in proper working order.
  • Assisted in reducing turnaround times on jobs, performing minor repairs such as small dent removals and buffing scratches efficiently.
  • Increased shop efficiency by maintaining a clean and organized work environment for all staff members.
  • Maximized customer satisfaction through timely follow-ups on completed jobs, addressing any concerns or questions promptly.
  • Ensured accurate estimates for customers by conducting thorough inspections of damaged vehicles alongside estimators.
  • Demonstrated strong problem-solving skills in identifying issues with repair processes and developing effective solutions quickly.

Education

High School Diploma -

Whitman Hanson Regional High School
Hanson, MA
05-2017

Skills

  • Workplace safety adherence
  • Continuous learning mindset
  • Quality control measures
  • Vehicle disassembly and reassembly
  • Corrosion protection application
  • Glass replacement expertise
  • Excellent work ethic
  • Hand tool proficiency
  • Quality-focused
  • Vehicle inspection
  • Client service
  • Commitment to quality
  • Attentive to detail
  • Teamwork
  • Teamwork and collaboration
  • Customer service

Languages

English
Full Professional
Portuguese
Native or Bilingual

Interests

  • Participating in fundraising events to support local charities, schools, or community projects
  • Food Tourism
  • Historical Exploration
  • Documenting and sharing travel experiences

Timeline

Automotive Collision Technician

Advanced Collision
09.2024 - 05.2025

Body Shop Assistant

Circuit Auto Body
01.2019 - 12.2023

High School Diploma -

Whitman Hanson Regional High School

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Paulo De Oliveira