Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Accomplishments
Work Availability
Languages
Software
Work Preference
Timeline
Generic

Paulo Rocha

Chino,CA

Summary

Efficient Warehouse Technician with a proven track record of high productivity and precise task completion. Proficient in inventory management, logistic operations, and safety protocols. Exceptional at time management, problem-solving, and fostering teamwork to ensure seamless warehouse operations and on-time project completion.

Overview

19
19
years of professional experience
1
1
Certificate

Work History

Warehouse Technician

Spectrum
Irwindale, CA
01.2016 - Current
  • Inspected and verified incoming goods against invoices or other documents, recorded shortages and rejected damaged goods.
  • Utilized RF scanners to ensure accurate data entry of all materials received into the warehouse.
  • Assisted in the unloading of trucks, verifying product count and description.
  • Loaded outbound vehicles with shipments as per customer orders.
  • Assisted in physical inventories by counting stock items and recording results on designated forms.
  • Prepared parcels for mailing, including labeling, wrapping and sorting packages according to size and weight.
  • Maintained a safe working environment by adhering to safety policies and procedures.
  • Monitored inventory levels, identified discrepancies between system records and physical counts of stock, reported findings to management.
  • Ensured accuracy of work by inspecting outgoing shipments for completeness prior to loading onto delivery vehicle.
  • Implemented proper storage methods for products within the warehouse facility.
  • Operated forklifts safely while loading and unloading pallets from trailers or staging areas within the warehouse facility.
  • Investigated customer complaints regarding shipment errors or delays ensuring resolutions are achieved promptly and efficiently.

Cable TV Installation Technician

Creative Communications Technologies
Anaheim, CA
08.2011 - 12.2015
  • Performed physical installation of cable TV systems, including wiring and cabling components.
  • Assisted customers with troubleshooting and resolving technical issues related to their cable TV services.
  • Configured digital set-top boxes, modems, routers, amplifiers, splitters and other related equipment.
  • Checked signal strength levels on customer's television sets to ensure proper reception quality.
  • Installed coaxial cables in homes or businesses for the purpose of providing cable TV services.
  • Tested newly installed systems to ensure they were working properly and met service standards.
  • Repaired existing cable TV systems as needed by replacing faulty components or rewiring connections.
  • Provided training to customers on how to use their new cable TV equipment effectively.
  • Updated customer records with information about newly installed systems or repairs made.
  • Completed all required paperwork accurately and timely for each job completed.
  • Monitored work area for safety hazards or violations of company policies regarding safety practices.
  • Diagnosed problems with existing cable TV systems using specialized test equipment.
  • Removed old wiring from buildings prior to installation of new cables for upgraded services.
  • Followed detailed instructions provided by supervisor when completing assignments.
  • Kept up-to-date on industry standards and best practices related to cable TV system installation.
  • Adhered strictly to company policies regarding customer service protocols while interacting with clients.

Deli Clerk

Albertsons
Chino, CA
06.2005 - 08.2011
  • Greeted customers in a friendly and professional manner.
  • Maintained cleanliness of the deli area and equipment.
  • Prepared all food orders according to customer specifications.
  • Stocked shelves with fresh items daily.
  • Rotated product on shelves to ensure freshness.
  • Adhered to health and safety standards while preparing food.
  • Trained new employees on proper handling of food, safety protocols, and customer service techniques.
  • Assisted customers with selecting products from the deli case or menu board.
  • Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
  • Provided accurate pricing information when requested by customers.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
  • Followed company recipes for preparing foods such as soups, salads, sandwiches.
  • Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
  • Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
  • Inspected labels on deli products to verify accuracy of pricing.
  • Resolved customer complaints in a timely manner while maintaining a polite demeanor.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
  • Sliced meats and cheeses and weighed deli items for customers.
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.

Education

Some College (No Degree) - Computer and Information Sciences

Chaffey College
Rancho Cucamonga, CA

Skills

  • Warehouse Safety
  • Packaging and Labeling
  • Shipping and receiving
  • Barcode scanning
  • Stock control
  • Loading and unloading
  • Forklift Operation
  • Shipment Inspection
  • Heavy Lifting

Affiliations

  • Enjoy time with my family.
  • Hanging out with friends.
  • Going to the Chino Valley D.E.S. Portuguese Club
  • Take time for myself to reflect and take a breather.

Certification

  • Forklift certified.
  • Safety training completion.
  • Driver safety training.
  • Hazard/chemical training.

Accomplishments

  • Received the 2023 4Q recognition award.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Native language
Spanish
Elementary (A2)
A2
Portuguese
Elementary (A2)
A2

Software

Microsoft office-excel, words, power point, etc

Basic-intermediate computer operation

Work Preference

Work Type

Full Time

Work Location

On-SiteHybridRemote

Important To Me

Flexible work hoursPaid time off401k matchPaid sick leaveCareer advancementHealthcare benefitsWork-life balance

Timeline

Warehouse Technician

Spectrum
01.2016 - Current

Cable TV Installation Technician

Creative Communications Technologies
08.2011 - 12.2015

Deli Clerk

Albertsons
06.2005 - 08.2011

Some College (No Degree) - Computer and Information Sciences

Chaffey College

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Paulo Rocha