Paulo Romero-Lopez
San Pablo,CA
Summary
Determined individual eager to apply customer service and organizational skills. Meticulous with sharp eye for cleanliness and orderliness. Strong work ethic and excitement to create a warm and welcoming environment.
Overview
2
2
years of professional experience
Work History
Theater Team Member
Cinemark
03.2023 - Current
- Stocked and organized concession supplies to provide customers with food and beverage options.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Worked with other staff members for smooth theater operations.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
- Sold admission, processed payments, and issued tickets.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
- Monitored guests for compliance with safety and security protocols, raising any issue with security.
Fulfillment Expert
Target
12.2021 - 08.2022
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Selected and filled orders from stock to fulfill customer requirements.
- Interacted with guests in friendly and knowledgeable way.
- Greeted customers and directed to requested products.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Followed procedures at all times for personal and team safety.
Education
High School Diploma -
Leadership Public Schools, Richmond
Richmond, CA06.2022
Skills
- Customer Service
- Cash Handling
- Cleaning
- Following Instructions
- Willingness to Learn
- Clear Communication
Timeline
Theater Team Member
Cinemark
03.2023 - Current
Fulfillment Expert
Target
12.2021 - 08.2022
High School Diploma -
Leadership Public Schools, Richmond
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