Paulo Santos
Palm Coast
Summary
Dynamic and results-driven professional with a diverse background in investigative roles and military training, bringing exceptional customer service and communication skills to cybersecurity sales. Proven ability to build strong client relationships by understanding their unique needs and delivering tailored security solutions. Adept at translating complex technical concepts into clear, actionable insights, ensuring clients are well-informed and confident in their cybersecurity decisions. Committed to continuous learning and staying ahead of industry trends to provide informed guidance and support to clients. Passionate about leveraging my analytical mindset and problem-solving abilities to help organizations enhance their security posture and achieve their business objectives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Supervisor of Evidence & Crime Scene Investigations
Flagler County Sheriff's Office
10.2024 - 05.2025
- Primary responsibilities include meticulously documenting crime scenes through photographs, sketches, and detailed notes, ensuring that every scene aspect is captured for further analysis.
- Supervised junior investigators while the scene was being processed.
- Identified and collected latent fingerprints, tire impressions, tool marks, and other biological and physical evidence for investigation.
- Contributed to team success by mentoring junior investigators on best practices in forensic science methodologies and techniques.
- Oversaw the disposal of evidence and property, ensuring compliance with legal standards and chain of custody procedures within 3 months.
- Assists with maintaining and verifying personnel time and worksheets.
- Prepares purchase requisitions for equipment and supplies.
- Assists with evidence room inventory on a quarterly basis.
- This position was created due to my extensive knowledge of evidence and crime scene investigation skills while being employed at this agency.
- Assists with drafting employee performance evaluations.
- Conducted thorough evidence preservation during homicide investigations, ensuring compliance with legal standards and significantly supporting successful prosecutions.
- Increased team efficiency by implementing structured training sessions for junior investigators.
- Established a detailed Standard Operating Procedures manual for the Crime Scene Investigations Unit.
Crime Scene Investigator
Flagler County Sheriff's Office
07.2022 - 10.2024
- My role often involves performing preliminary forensic analysis at the crime scene, which aids in the immediate understanding of the events that transpired.
- I prepare comprehensive reports that detail my findings, the procedures followed, and the evidence collected, which are essential for the investigative team and legal proceedings.
- I have significantly assisted investigators by providing accurate and detailed crime scene reconstructions, reliable evidence, and expert testimony, all of which are critical for solving cases and achieving high-resolution rates.
- I am proficient in analyzing physical evidence using scientific methods to support criminal investigations.
- I have completed multiple crime scene sketches for search warrants as a supplement to my crime scene documentation.
- I have created many lab requests for the state of Florida to analyze items of evidence to assist investigators I am working with.
- I have familiarized myself with investigation tools and technology, such as surveillance equipment, computer forensics software, and databases, to enhance the efficiency and effectiveness of investigations.
- My expertise extends to testifying in court as an expert witness, where I present and explain the evidence collected, thereby supporting the judicial process.
- I have received job training in shooting analysis & reconstruction, homicide investigations, and blood stain analysis totaling 96 hours.
Evidence Technician
Flagler County Sheriff's Office
08.2020 - 07.2022
- My primary responsibility was evidence intake which was obtained through temporary evidence lockers that deputies dropped off at our main operations and substation locations.
- Ensure hazardous materials are appropriately handled, identified, contained, stored, transported, tested and legally disposed of.
- Enter information into the records management system or applicable database and file documents.
- Generate copies of digital media as requested by the State Attorney's Office and per policy.
- Ensure that all items of evidence and property are barcoded and stored in appropriate bins or locations.
- Prepare and transport items to the crime lab, courthouse, and investigations in agency-issued vehicle.
- Complete criminal history and injunction checks for weapons release.
- Prepare court orders for drug & firearm disposal.
- For over twenty-five years our evidence unit has never lost an item of evidence and maintains a strict policy when it comes to chain of custody and evidence handling to ensure no items are unaccounted for.
- Every new group of recently hired deputies I was the one to teach each class about proper evidence packaging, handling, and submission to our unit.
- Verify information on all received evidence and property to ensure accuracy and make the appropriate notifications if discrepancies exist.
Security Officer
G4S Secure Solutions
03.2020 - 08.2020
- My primary duty for this position was to receive entry and exit scale weights for recycled metals entering the Hydro Extrusion facility.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Enforced access control measures by established procedures.
- Confirmed visitor identification before granting entry into the building.
- Maintained accurate logs of all security-related activities.
- Provided escorts for visitors as needed throughout the facility.
- Participated in training sessions to stay up to date on current security trends and best practices.
Sheriff Deputy
St. John's County Sheriff's Office
01.2020 - 03.2020
- After my law enforcement certification, I was hired by S.J.S.O.
- I was sworn in as Sheriff Deputy but did not make it to patrol. I did not finish the training program at the agency.
- I completed every portion of training except the high-risk scenarios.
Freight Team Associate
Lowe's Home Improvement
11.2017 - 01.2019
- Assisted customers with loading their vehicles with purchased items.
- Stocked shelves with incoming inventory and ensured proper rotation of stock to maintain freshness.
- Maintained accurate records of shipments, receiving documents, and invoices.
- Loaded and unloaded delivery trucks.
- Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
- Verified contents of shipments against bills of lading and packing slips.
- Organized and maintained warehouse space in a neat and orderly fashion.
Fuel Supply Specialist
U.S. Army
09.2013 - 07.2016
- Conducted regular equipment inspections, identifying potential issues before they resulted in operational downtime or costly repairs.
- Operated and maintained storage, dispensing, and distribution facilities and pipeline systems for petroleum, oils and lubricants (POL).
- Received and dispensed bulk and packaged petroleum products.
- Once every six months our unit would set up mobile fuel stations in the desert to assist military aircraft with fuel supply needs.
- I was deployed overseas to Liberia, Africa to assist with a humanitarian mission during the Ebola outbreak.
- Conducted training sessions for new hires on proper fuel handling techniques, boosting team performance levels.
- Updated company policies on fuel usage, storage, and disposal to comply with changing regulations at local, state, and federal levels.
Education
Associate of Science - Crime Scene Technology
Keiser University
Daytona Beach, FL10-2019
Bachelor of Science - Interdisciplinary Studies in Criminal Investigations & Homeland Security
Keiser University
Daytona Beach, FL09-2020
Master of Science - Digital Forensics
New Haven University
West Haven, CT06-2025
Skills
- Access Control
- Basic Computer Skills
- Biological Evidence Collection
- Blood Stain Analysis
- Chain of Custody Procedures
- Communication
- Computer Forensics Software
- Crime Scene Course
- Crime Scene Documentation
- Crime Scene Reconstruction
- Criminal Investigations
- Critical Thinking
- Customer Assistance
- Database Management
- Digital Forensics
- Equipment Inspection
- Escort Services
- Evidence Analysis
- Evidence Collection
- Evidence Handling
- Evidence Packaging
- Evidence Preservation
- Evidence Submission
- Expert Testimony
- Forensic Analysis
- Forensic Techniques
- Fuel Supply Management
- Homicide Investigations
- Humanitarian Mission Assistance
- Inventory Control
- Inventory Management
- Latent Fingerprint Collection
- Law Enforcement Training
- Log Keeping
- Military Training
- Mobile Fuel Station Setup
- Organization
- Physical Evidence Collection
- Policy Compliance
- Safety Standards Enforcement
- Security Procedures
- Shipment Verification
- Shooting Analysis & Reconstruction
- Storage & Distribution
- Surveillance Equipment
- Tire Impression Collection
- Tool Mark Collection
- Training Sessions
- Visitor Verification
- Warehouse Management
- Warehouse Organization
Certification
- FBI Leeda Supervisory Leadership Institute, 04/01/25
- Basic Evidence Management, 02/01/25
- Evidence Management for Supervisors, 02/01/25
- Homicide Investigation, 06/01/24
Awards
- Good Conduct Medal, U.S. Army
- Army Service Ribbon, U.S. Army
- National Defense Service Medal, U.S. Army
- Global War on Terrorism Service Medal, U.S. Army
- CSI Unit citation award, 02/01/25, Flagler County Sheriff's Office
Affiliations
- International Association for Identification (IAI)
- Florida International Association for Identification (FDIAI)
CSI Unit Citation Award
I am honored to have received an award for my contributions as a Crime Scene Investigator (CSI) in a significant undercover operation aimed at exposing sexual predators. This recognition highlights the profound impact of our work, particularly through the execution of multiple vehicle search warrants that led to several arrests.
During this operation, my role involved meticulous evidence collection and analysis, which was crucial in supporting the undercover team. The search warrants we executed were instrumental in uncovering vital evidence that directly linked suspects to their criminal activities. This collaborative effort not only resulted in multiple arrests but also played a pivotal role in safeguarding the community from potential harm.
The operation underscored the importance of using forensic skills in real-world applications, particularly in sensitive cases involving vulnerable individuals. By leveraging advanced investigative techniques, we were able to dismantle networks of predators, ensuring justice for victims and reinforcing the commitment of law enforcement to protect the public. Receiving this award is not just a personal achievement; it reflects the dedication and teamwork of all involved in this critical mission. Together, we are making strides in the fight against sexual exploitation and ensuring a safer environment for everyone.
Languages
Portuguese
Native or Bilingual
Timeline
Supervisor of Evidence & Crime Scene Investigations
Flagler County Sheriff's Office
10.2024 - 05.2025
Crime Scene Investigator
Flagler County Sheriff's Office
07.2022 - 10.2024
Evidence Technician
Flagler County Sheriff's Office
08.2020 - 07.2022
Security Officer
G4S Secure Solutions
03.2020 - 08.2020
Sheriff Deputy
St. John's County Sheriff's Office
01.2020 - 03.2020
Freight Team Associate
Lowe's Home Improvement
11.2017 - 01.2019
Fuel Supply Specialist
U.S. Army
09.2013 - 07.2016
Associate of Science - Crime Scene Technology
Keiser University
Bachelor of Science - Interdisciplinary Studies in Criminal Investigations & Homeland Security
Keiser University
Master of Science - Digital Forensics
New Haven University
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