Paul Odeyomi
Houston
Summary
Dynamic and results-oriented professional with extensive experience in sales, account management, customer service, and inventory operations. Proven ability to cultivate strong client relationships, consistently surpass revenue targets, and optimize internal processes for enhanced efficiency. Proficient in Salesforce and adept at managing full-cycle sales while collaborating cross-functionally to deliver tailored customer solutions. Recognized for professionalism, critical thinking, and outstanding communication skills, with full authorization to work in the U.S. for any employer.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Reconnection Specialist
Catch Health by American Health Marketplace
10.2025 - Current
- Engaged existing members to renew and retain health coverage for the 2026 plan year.
- Managed a large portfolio of 380,000+ customers, ensuring high-quality service and retention.
- Conducted primarily outbound calls, with inbound support, delivering clear, compliant plan guidance.
- Maintained accurate client records and ensured a smooth, end-to-end renewal experience.
- Partnered with leadership to identify retention opportunities and improve renewal outcomes.
Agency Sales Representative
Colonial Life
11.2024 - 10.2025
- Managed the full sales cycle from initial outreach to policy delivery, achieving consistent growth in premium volume.
- Built and sustained strong relationships with business clients, conducting needs assessments to align benefit solutions with company goals.
- Used Salesforce to monitor leads, manage sales activities, and produce custom reports for performance tracking.
- Delivered client presentations and proposals tailored to specific business pain points and workforce demographics.
- Negotiated terms of contracts to ensure client satisfaction while maximizing company profitability.
- Partnered with internal marketing and underwriting teams to develop proposals and close complex group accounts.
- Drove warm calling campaigns and achieved high conversion rates from prospect to policyholder.
License and Permit Specialist III (LPS III)
Texas Department of Public Safety
04.2021 - 11.2024
- Delivered high-volume customer service, assisting numerous residents daily with driver licensing, state ID processing, and eligibility verification.
- Conducted detailed document reviews and screenings to ensure compliance with state and federal requirements.
- Administered and evaluated vision, written, and road tests, and offered constructive feedback to applicants.
- Resolved customer issues with professionalism and efficiency, contributing to increased satisfaction scores.
- Generated daily financial reports and maintained accurate records of applicant interactions and test results.
- Trained and mentored new team members, standardizing onboarding processes and improving performance metrics.
Shipping and Receiving Clerk
US Med-Equip
09.2019 - 04.2021
- Oversaw accurate receiving, inspection, and dispatch of medical equipment, maintaining compliance with safety protocols.
- Managed digital inventory systems to monitor product availability, forecast restocking needs, and ensure timely deliveries.
- Performed thorough quality control inspections, identified and documented damaged goods, and worked with vendors for resolution.
- Led warehouse organization and implemented space-saving systems that improved operational efficiency.
- Trained new customer service and warehouse staff, improving speed and accuracy of processing orders by 15%.
- Acted as liaison between suppliers and internal departments to ensure uninterrupted supply chain operations.
Licensed Insurance Sales Representative
Zoe Insurance Agency
09.2017 - 02.2019
- Prospected new clients, assessed insurance needs, and provided tailored coverage solutions.
- Educated clients on policy features, claims processes, and financial implications to drive informed decisions.
- Built a book of business through networking, community engagement, and client referrals.
- Partnered with underwriting and claims teams to expedite applications and resolve complex issues.
- Delivered continuous support to clients, resulting in high satisfaction and client retention rates.
Education
Associates of Science -
Lone Star College
Houston, TX05.2016
Skills
- Conflict Resolution & Client Retention
- Customer relations
- B2B and B2C Sales
- Analytical thinking
- Documentation management
- Proficient in Salesforce
- Supply management
- Public Speaking & Communication
Certification
Life and Health Insurance
November 2024 to March 2026
Timeline
Reconnection Specialist
Catch Health by American Health Marketplace
10.2025 - Current
Agency Sales Representative
Colonial Life
11.2024 - 10.2025
License and Permit Specialist III (LPS III)
Texas Department of Public Safety
04.2021 - 11.2024
Shipping and Receiving Clerk
US Med-Equip
09.2019 - 04.2021
Licensed Insurance Sales Representative
Zoe Insurance Agency
09.2017 - 02.2019
Associates of Science -
Lone Star College