Paulo Henrique Pereira Dias
Alpharetta
Overview
14
14
years of professional experience
Work History
Cleaner Supervisor
Ready To Clean
01.2022 - 02.2024
- Ensured consistent high-quality service by conducting regular inspections of completed work areas.
- Streamlined communication with clients, addressing concerns promptly and resolving issues professionally.
- Increased client satisfaction by providing customized cleaning solutions based on their specific needs and preferences.
- Developed strong relationships with vendors, negotiating favorable contracts for supplies and equipment purchases.
- Consistently met or exceeded performance targets by closely monitoring progress toward goals and adjusting tactics as needed.
- Collaborated with other supervisors to develop best practices and share knowledge across teams for continuous improvement efforts.
- Worked closely with human resources personnel to recruit highly skilled cleaners who shared our values of professionalism, integrity, customer satisfaction.
- Mentored new supervisors, sharing my expertise in overseeing teams of cleaners and providing guidance on how to effectively manage their own staff members.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Communicated repair needs to maintenance staff.
- Completed schedules, shift reports, and other business documentation.
- Increased employee performance through effective supervision and training.
- Enhanced team productivity by implementing efficient cleaning methods and time management strategies.
- Reduced employee turnover through effective training, mentoring, and performance evaluations of cleaning staff.
General Manager
Laboratorio Sao Luiz
02.2021 - 01.2022
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee evaluations, and contract details.
- Formulated policies and procedures to streamline operations.
- Collaborated with cross-functional teams to develop innovative solutions.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reported issues to higher management with great detail.
- Mitigated business risks by working closely with staff members and assessing performance.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reduced operational risks while organizing data to forecast performance trends.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Accounting and Administrative Assistant
GESTORIA RODRIGUEZ NOMEN
02.2018 - 01.2021
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Assisted development and implementation of new administrative procedures.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
- Communication between clients and the office - effective lines of communication.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed filing system, entered data and completed other clerical tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Inspected account books and recorded transactions.
- Input financial data and produced reports using [Software].
- Used accounting software to prepare weekly and monthly financial reports.
ADMINISTRATIVE INTERN
SEGPLA - Secretaria de Gestao e Planejamento
01.2013 - 09.2017
- Produced high-quality copies of documents using copy machines when requested
- Prepared meeting agendas and took minutes during staff meetings
- Entered confidential client information into an online database system
- Provided administrative support by managing calendars, scheduling meetings, and coordinating travel arrangements
- Compiled monthly expense reports for review by management team members
- Scanned documents into digital format utilizing scanning software tools
- Maintained inventory records for office supplies and equipment
- Conducted research to assist with data collection
- Ordered and distributed office supplies while adhering to fixed office budget
- Scanned, faxed, and filed invoices and sales receipts.
RH - TRAINEE
CELG - Companhia Eletrica do Estado de Goias
06.2010 - 01.2013
- Managed multiple projects simultaneously while meeting tight deadlines
- Developed innovative ideas for products that could be improved or adapted for specific markets
- Provided support in implementing process improvements within the R&D department
- Identified potential risks associated with product development activities
- Maintained detailed records of all work performed during the course of each project
- Created technical documents detailing project progress, results, analysis, and recommendations
- Worked closely with suppliers to source raw materials needed for prototype fabrication
- Created checklists for review or inspection of completed projects.
Education
BUSINESS ADMINISTRATION IN COMPANIES MANAGEMENT -
Pontifícia Universidade Católica de Goiás
06.2013
Skills
- English
- Portuguese
- Spanish
- Customer Service
- Organizational skills
- Teamwork abilities
- Inventory management
- Facilities Maintenance
- Administrative Support
- Quality Control
- Self Motivation
Additional Information
Portuguese, Native, Spanish, Bilingual, English, Advanced, True, True, Alpharetta, Georgia
Timeline
Cleaner Supervisor
Ready To Clean
01.2022 - 02.2024
General Manager
Laboratorio Sao Luiz
02.2021 - 01.2022
Accounting and Administrative Assistant
GESTORIA RODRIGUEZ NOMEN
02.2018 - 01.2021
ADMINISTRATIVE INTERN
SEGPLA - Secretaria de Gestao e Planejamento
01.2013 - 09.2017
RH - TRAINEE
CELG - Companhia Eletrica do Estado de Goias
06.2010 - 01.2013
BUSINESS ADMINISTRATION IN COMPANIES MANAGEMENT -
Pontifícia Universidade Católica de Goiás
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