PAUL HARE
CUMMING,GA
Summary
Database Administrator with a proven track record at Marketforceinfo.com, enhancing system stability through optimized backup and recovery processes. Skilled in database management and fostering client relationships, I excel in problem-solving and data security, ensuring efficient operations and high user satisfaction. Worked extensively with all employees and built long lasting relationships that extend to this day. Worked daily with MySQL and MS SQL Server in an administrator capacity.
Overview
22
22
years of professional experience
Work History
Database Administrator
Martketforceinfo.com
11.2007 - Current
- Streamlined backup and recovery processes, enhancing overall system stability and availability.
- Ensured database security with implementation of role-based access control and regular vulnerability assessments.
- Reduced data retrieval times for business users by creating indexed views and optimizing stored procedures.
- Built databases and table structures for web applications.
Help Desk Support Specialist
Abol Software
01.2005 - 11.2007
- Achieved high first-contact resolution rates by utilizing strong technical knowledge and problem-solving skills.
- Built strong relationships with clients through excellent communication skills and empathy toward their technical challenges.
- Ensured compliance with company policies regarding data security during interactions with customers.
- Developed and maintained an up-to-date knowledge base to provide accurate information and guidance to customers.
Supervisor
Haynes Property Inspection
10.2003 - 08.2005
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Bachelor of Computer Science - Information And Computer Systems
City College of San Francisco
San Francisco, CA01-2001
Skills
- Database management
- Backup and recovery
- Database monitoring
- Database troubleshooting
- Linux operating system
- Query optimization
- Database design
- Data migration
- Running backups
- Performance tuning
- Stored procedures
- System testing
- Database development
- Code debugging
- Data security
- Data modeling
- Cloud database services
- Patch management
- End-user training
- Cross-platform skills
Languages
Spanish
Limited Working
Timeline
Database Administrator
Martketforceinfo.com
11.2007 - Current
Help Desk Support Specialist
Abol Software
01.2005 - 11.2007
Supervisor
Haynes Property Inspection
10.2003 - 08.2005
Bachelor of Computer Science - Information And Computer Systems
City College of San Francisco
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