Paul Thony Petit
Fort Lauderdale
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Customer Service Agent
MGS
Orland Park
01.2025 - Current
- Resolved customer complaints with empathy and professionalism.
- Serve the passengers right
Customer Service Agent
DAS
Fort Lauderdale
03.2021 - Current
- Managed customer inquiries through phone and email channels.
- Resolved customer complaints with empathy and professionalism.
- Assisted customers in navigating product features and services.
- Maintained a high level of customer satisfaction by providing accurate and helpful responses.
Education
Accounting
Haiti
01.2015 - 05.2017
Skills
I'm a quiet man, love team work, fast learner and a hard worker
Have me in the company is a good choice
Timeline
Customer Service Agent
MGS
01.2025 - Current
Customer Service Agent
DAS
03.2021 - Current
Accounting
Haiti
01.2015 - 05.2017