Paul W. Mason
Locust Grove,GA
Summary
Dynamic, results-oriented professional with 10 years of management/supervisory experience and exceptional interpersonal skills. Focused on developing and leading successful teams and providing consistent and reliable service to both internal and external customers.
Overview
18
18
years of professional experience
1
1
Certification
Work History
DC Assistant General Manager
Pep Boys Distribution
McDonough, GA
04.2018 - Current
- Reduced weekly RMS (3PL) labor by $4000 per week, $208,000 over a year's time.
- Increased stocking receiving by 15% to reduce waste and increase efficiencies.
- Successfully implemented the Checkered Flag Program, which increased retention rate by 43.5%.
- Developed an Associate Engagement Program to help leaders maintain positive working relationships with their direct reports.
- Implemented a Weekly Recognition Program to recognize Top Performers.
- Improved pallet put away performance by 30%, by streamlining the receiving processes and pallet organization.
- Consistently maintained labor costs by keeping overtime under 4% and performing at 100 units per hour vs.. a budget of 79 units per hour.
- Developed and facilitated monthly leadership workshops for salaried leaders and high potential hourly associates.
- Reduced Inbound Length of Service from 4.3 days to 2.2 days by prioritizing loads based on the number of SKUs, type of product, and number of inventory outs.
- Raised $1000 for Breast Cancer Research to donate on behalf of a current Breast Cancer Survivor.
- Successfully led key projects which resulted in $1.5 million in inventory reduction.
Picking and Shipping Operations Manager
Home Depot SDC #5149
McDonough, GA
09.2015 - 04.2018
- Managed 40 direct reports (plus 15-20 3rd party logistics) and 2-3 hourly Department Supervisors, in a 1.75 million sq.ft. facility.
- Served as the 2016 Team Depot Captain and back-up Production Planning Manager.
- Successfully changed 5149 three key initiatives to A.C.E (Alignment, Communication, and Execution) to align both shifts.
- Celebrated the achievement of reaching over 2 years safe without an OSHA recordable incident or Lost Time Accident.
- Effectively managed and executed the implementation of Home Depot general warehouse associates in the carton pick function (previously 100% 3rd Party), which yielded a 30% improvement in productivity.
- Led multiple 2nd shift Homer fund drives to help associates in need and increase associate participation to 92%.
- Well-versed in managing associate relations and handling HR related issues in the absence of HR support.
- Aided in the successful achievement of receiving a 95% on the external Standard Operating Procedure assessment.
- Coached, developed, and mentored supervisors and associates through Individual Development Plan sessions, informal feedback sessions, and scheduled one on one sessions.
- Reduced indirect hours to add more hours into direct functions to increase cartons per hour.
Processing/Shipping Operations Manager
Home Depot RDC #5851
Joliet, IL
02.2014 - 09.2015
- Managed 30 direct reports (plus 30 3rd party logistics) and 3 salaried Area Supervisors in a 700,000 sq.ft. facility with 250 dock doors.
- Increased processing department productivity 26% by driving associate performance and building strong relationships with associates.
- Partnered with receiving manager to create a plan to help reduce processing Length of Service/Gate to Gate below 1.50 days.
- Decreased Year over Year Gate to Gate by 19.19% from 5.12 days to 4.14 days.
- Successfully manage supply inventories and direct labor, to reduce costs per carton.
- Strategically analyze on-demand reports and daily labor planner, to determine cartons per hour and expected workload, while partnering with peers to ensure proper allocation of resources.
- Aided in the successful achievement of setting 2 carton per hour building records: 56.4 carton per hour for a week and 50.0 cartons per hour for the month.
- 93% compliant for Semi Annual Standard Operating Procedures Audit.
- Successfully managed 3rd key shipping increasing overall Units per Hour from 131 to 165.
- Successfully shipped 27.8 million cartons with $1.1 billion in flow dollars. The top building among 19 RDC's.
- Implemented double scan process to increase Right Pallet Right Truck audit percentage by 1.32%.
- Effectively reduced overall safety OSHA recordable rate from 5.65% to 4.36% in 2014, while also maintaining a record of 134 days without a lost time accident.
- 1 Area Supervisor promoted to Operations Manager.
- Awarded Building Leader of the Month for August 2014, voted Most Valuable Participant in August 2014 while attending Home Depot University, and received Central Region Manager of the Month in September 2014.
Receiving/Processing/Shipping Area Supervisor
Home Depot RDC #5088
West Columbia, SC
12.2009 - 02.2014
- Increased building Cartons per Hour from 32 to 50+, by identifying opportunities to increase conveyable cartons through conveyor system and managing associate behaviors.
- Pursued sustained growth and process improvements by identifying operational opportunities and recommend changes to Operations Manager and/or Assistant General Manager on standardized processes and procedures.
- Inspected outbound shipments to ensure good load quality and cube was above 1870.
- Led store reallocation project between Braselton, West Columbia, and Winchester RDC's.
- Managed 30+ associates by evaluating performance, through Distribution Performance Program, daily ProRep reports, Labor Management Reports, on -floor coaching sessions, written evaluations, and monthly SOP assessments.
- Spear-headed initiatives to access team members, and provide path for growth and developmental opportunities which resulted in 10 direct report associates were successfully promoted to salaried Area Supervisors or hourly QA positions.
- Appointed as a Coach Trainer; responsible for the learning and development of newly hired associates and management personnel, which involved facilitating receiving, processing, shipping, and Lift Equipment Training.
- Recognized by my peers and Senior Leadership team for living the Home Depot Values, receiving 12 Homer Awards plus the Bronze, Silver, Gold and Platinum awards Super-User with both Warehouse and Yard Management Systems.
Receiving/CCS Area Supervisor
Home Depot RDC 5083/5030
Winchester, VA
04.2008 - 12.2009
- Facilitated receiving training classes for newly hired associates and upper management.
- Coordinated the flow of inbound freight to Conveyor Carton Sort, Break Pack, Put-To-Store, and shipping departments.
- Responsible for researching and processing overages and shortages on Advance Shipping Notice.
- Sustained and improved associate performance through ProRep reports, on-floor coaching sessions, and process and behavior observations.
- Maintained accuracy of Conveyable Carton Sort pallet build pallets by monitoring open task report and ensuring associates followed the "triple scan" process.
- Regularly conducted SOP audits to ensure receiving and Conveyable Carton Sort processes were being followed.
- Prioritized the unloading, processing, staging, and loading of Transit Freight received from vendors.
General Office Associate
Home Depot BDC #5391
Charlotte, NC
07.2007 - 04.2008
- Coordinated and expedited the flow of product with vendors, stores, merchants and carriers.
- Audited store orders to ensure accuracy and compliance with transportation standards.
- Compared and verified identifying information/shipping records on incoming and outgoing shipments with bill of ladings, invoices, orders and/or other records.
- Performed inventory adjustments for all damages, receiving errors, and shipping errors.
- Successfully implemented paper recycling program to reduce paper waste.
Quality Assurance Technician
Leiner Health Products
Fort Mill, SC
12.2006 - 05.2007
- Managed independent inspection functions of raw materials, components, in-process materials, production records, and finished goods to verify conformance to specifications, conducted product sampling, friability, pH testing, inspection and proper documentation reviews, to comply with SOPs and cGMPs.
- Organized and conducted formal procedural inquiries and investigations to determine the cause of quality problems, and recommended verbal and/or written corrective action to management as required.
- Utilized company inventory management system to devise spreadsheets for data analysis.
Education
Bachelor of Arts - Business (Marketing), Corporate Communication
Queens University of Charlotte
May 2002
Financial and Managerial Accounting, Corporate Finance, Statistics, Principles of Management, Interpersonal and Mass Communications, Business Law I and II, Business Policy, International Business, Micro and Macroeconomics, Consumer Behavior, Public Relations, Public Speaking Marketing, Marketing Management and Research, Interactive and Direct Marketing, and Advertising Core: An intensive 26-hour requirement focusing on analytical thinking, communication skills, and world affairs. -
Skills
Interpersonal communication
Inventory management
Leadership
Quality control
Waste reduction
Operations management
Change management
Coaching, training, and development
Team building
Results-oriented
Certification
- Six Sigma Lean Professional Certification from Management and Strategies Institute - 11/2014.
- Lean Six Sigma Green Belt Certificate of Completion from Villanova University - 04/2018
Timeline
DC Assistant General Manager
Pep Boys Distribution
04.2018 - Current
Picking and Shipping Operations Manager
Home Depot SDC #5149
09.2015 - 04.2018
Processing/Shipping Operations Manager
Home Depot RDC #5851
02.2014 - 09.2015
Receiving/Processing/Shipping Area Supervisor
Home Depot RDC #5088
12.2009 - 02.2014
Receiving/CCS Area Supervisor
Home Depot RDC 5083/5030
04.2008 - 12.2009
General Office Associate
Home Depot BDC #5391
07.2007 - 04.2008
Quality Assurance Technician
Leiner Health Products
12.2006 - 05.2007
Bachelor of Arts - Business (Marketing), Corporate Communication
Queens University of Charlotte
Financial and Managerial Accounting, Corporate Finance, Statistics, Principles of Management, Interpersonal and Mass Communications, Business Law I and II, Business Policy, International Business, Micro and Macroeconomics, Consumer Behavior, Public Relations, Public Speaking Marketing, Marketing Management and Research, Interactive and Direct Marketing, and Advertising Core: An intensive 26-hour requirement focusing on analytical thinking, communication skills, and world affairs. -
Similar Profiles
Karen SciallaKaren Scialla
Warehouse Picker at Pep Boys Distribution CenterWarehouse Picker at Pep Boys Distribution Center
Brian WhitakerBrian Whitaker
Inventory Control Lead at Pep Boys Distribution CenterInventory Control Lead at Pep Boys Distribution Center
Loy COPELoy COPE
Operations Manager at Pep Boys Distribution CenterOperations Manager at Pep Boys Distribution Center