Summary
Overview
Work History
Education
Skills
Timeline
References
Generic

Paul Waterman

Bothell,WA

Summary

Dynamic Project Manager with a strong technical background and proven success at multiple diverse and complex organizations. Adept at cross-functional coordination and stakeholder communication, an expert in process improvement and project planning, and possessing strong experience with project management tools and methodologies. I thrive in environments where change is the only constant, handling competing priorities is a must, and tight deadlines are the order of the day.

Overview

15
15
years of professional experience

Work History

Project Manager - Integrations

Homefield IT/Acrisure, LLC
09.2023 - 07.2025
  • Managed complex integration projects for Acrisure agencies from initial discovery through user acceptance and project go-lives. This included migrations for M365, Laptop deployment, conversions to OneDrive and SharePoint, Data Center integration into Acrisure's Azure environment, Network hardware updates, and onboarding to their Webex Phone system.
  • Ran weekly status calls, engineering discoveries, internal project planning discussions, and any and all other work and communications needed to drive projects to completion, often under tight deadlines with multiple external dependancies.
  • Tracked project status, timelines, projected completion dates, and provided weekly updates to platform management.
  • Collaborated with our support team to run successful project go-lives, while ensuring minimal downtime for Acrisure agencies.

IT Project Coordinator

Funko Inc.
05.2021 - 08.2023
  • Coordinated projects in support of a company-wide migration to a new Oracle ERP. Assisted business stakeholders in navigating complex data conversion and reporting needs. Worked directly with system engineers and architects to gather requirements, ensure data compatibility, and verify adherence to strict Oracle standards.
  • Co-managed a team of external Oracle report developers, managing a diverse backlog, running daily stand-ups, and verifying user acceptance of completed work.
  • Developed tools and workflows for document management, data conversion, report generation, and status tracking.

Project Manager - Operations

Microsoft Corporation (Contract)
07.2019 - 05.2021
  • Primary point of contact for operational 'run-of-business' communication between Microsoft and its retail stores, providing day-to-day direction on operational, procedural, and compliance-related activities for all 83 locations.
  • Coordinated quick-turn projects around inventory, logistics, product safety, and other retail business needs.
  • Part of the larger operational team that worked to reinvent the Microsoft Retail Sales Organization in the face of store closures due to the pandemic and a shift towards digital sales.
  • Managed processing and logistics for all retail store locations to ensure safe, compliant disposal of damaged Microsoft, and third-party devices.

Project and Client Service Coordinator

Shark Group LLC
07.2018 - 07.2019
  • Managed projects and coordinated day-to-day operations for a growing start-up in the automotive cabinet space, with a focus on bringing order to chaos in an immature business environment; transforming what was essentially a 'sticky note on a monitor' business into one that was organized, manageable, and accountable.
  • Created and implemented new processes to streamline business activities, increase sales, and improve customer satisfaction.
  • Managed all activities around new orders and installations, coordination with external vendors, customer service, and warranty repairs.

Project Manager - Telco

MOD Pizza (Contract)
09.2016 - 01.2017
  • Managed coordination of all internet, telephone, and low voltage installations for one of the fastest growing pizza companies in the nation, opening nearly 100 stores a year, working with construction specialists, general contractors, ISPs, and other parties to ensure new stores opened on time with all required telecom functionality.
  • Coordinated and ran weekly sync-ups of progress, timelines, and scheduling with internal and external stakeholders to ensure completion of projects in a constantly changing environment with tight deadlines and competing priorities.

Project/Account Manager, QA Lead

Neon Rain Interactive
12.2010 - 09.2014
  • Worked in a variety of roles for a startup web development company including Product Owner, Project/Account Manager, and Quality Assurance Lead to outline, plan, and complete complex web application projects on time and up to customer specifications.
  • Handled day to day management tasks for multiple ongoing projects, juggling competing priorities and management of limited resources while maintaining communication with clients on status, timeline, and budget of projects.
  • Familiar with Agile methodologies including running daily stand-ups, sprint planning, and retrospectives.

Education

Coursework Towards B.A. - Information Technology

AIMS, University of Northern Co, Regis University
Greeley - Denver, CO

Skills

  • Project management and planning
  • Process improvement and problem solving
  • Cross-functional coordination
  • Stakeholder communication
  • Strong technical background
  • Experience with multiple Project Management suites including Monday, Jira, Service Now, Smart Sheet, Basecamp and others
  • Expertise in Microsoft Office, advanced Excel, Teams, most common business applications

Timeline

Project Manager - Integrations

Homefield IT/Acrisure, LLC
09.2023 - 07.2025

IT Project Coordinator

Funko Inc.
05.2021 - 08.2023

Project Manager - Operations

Microsoft Corporation (Contract)
07.2019 - 05.2021

Project and Client Service Coordinator

Shark Group LLC
07.2018 - 07.2019

Project Manager - Telco

MOD Pizza (Contract)
09.2016 - 01.2017

Project/Account Manager, QA Lead

Neon Rain Interactive
12.2010 - 09.2014

Coursework Towards B.A. - Information Technology

AIMS, University of Northern Co, Regis University

References

References available upon request.

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