PAVAN TURLAPATI
Columbus,Ohio
Summary
With 15 years of experience, including over 5 years in product management, a proven track record in driving product strategy and innovation is demonstrated. Expertise encompasses managing the product lifecycle from conception to deployment while collaborating with cross-functional teams to deliver solutions that meet client needs and drive business growth. Responsibilities include conducting market research, defining product vision, creating detailed roadmaps, and ensuring alignment with client requirements and industry trends. Focused on strategic planning and execution, new products have been successfully introduced, existing offerings enhanced, and significant revenue growth achieved while maintaining high levels of customer satisfaction.
Overview
17
17
years of professional experience
Work History
Product Manager
Meta IT Systems
02.2020 - Current
- Client Engagement: Regularly interact with clients to understand their business challenges, pain points, and strategic initiatives
- Build strong relationships and maintain open lines of communication to ensure clarity and mutual understanding of objectives and expectations
- Market Research: Conduct thorough research on market trends, competitor strategies, and industry standards
- Stay updated with the latest technological advancements and innovations in the field
- Product Ideation: Generate new product ideas based on client needs, market research, and industry trends
- Facilitate brainstorming sessions and encourage innovative thinking within the team
- Solution Development: Based on the understanding of client needs and market research, develop a comprehensive solutions approach roadmap
- This includes conceptualizing, defining, and prioritizing features for new and existing products or services
- Cross-functional Collaboration: Work closely with the engineering, sales, marketing, and customer service teams to ensure the successful execution of the product roadmap
- Facilitate communication and collaboration among these teams to ensure alignment with the product vision and objectives
- Product Launch & Support: Oversee the product launch process, including coordinating with marketing for go-to-market strategies and with customer service for support and feedback mechanisms
- Post-launch, monitor product performance and make necessary adjustments based on customer feedback and market response
- Continuous Improvement: Continually refine and iterate on the product strategy and roadmap based on evolving market trends, competitive landscape, and customer feedback
- Foster a culture of continuous learning and improvement within the team.
- Prioritized roadmap in order to achieve product goals and metrics
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions
- Liaised with clients to better understand business needs and current market landscape
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap
- Developed product documentation to communicate upcoming features and products to internal teams
- Established criteria for each milestone within product roadmap as means to measure developmental progress
- Developed creative presentations, trend reports, kitted assets, and product data sheets
Enterprise Sales Manager
OTSI Global
12.2016 - 01.2019
- Developed profiles of marketplace and competition to improve prospecting.
- Coached sales team in consultative sales approach, leading to increased revenues and market growth.
- Executed strategies to develop business opportunities and increase client base
- Set goals and led team to exceed timeline achievement.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Managed accounts to retain existing relationships and grow share of business.
- Prepared sales presentations for clients showing success and credibility of products.
- Communicated product quality and market comparisons by creating sales presentations.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Implemented systems and procedures to increase sales.
- Drove sales by developing multi-million dollar contract sales.
- Facilitated business by implementing practical networking techniques.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Enterprise Account & Business Development Manager
People Tech Group
09.2012 - 11.2016
- Managed accounts, submitted candidates, coordinated interviews and technical screenings as well as following up with candidates to ensure they get proper feedback
- Strategized & implemented long term project goals to ensure maximum profitability in line with the company objectives
- Ensured the achievement of targets by developing and maintaining business relationship with prospective & existing partners
- Defined sales funnel, account strategy and sales plan based on changing market dynamics and other related factors
- Focused on enhancing organizational brand awareness aiming at enhancing market penetration
- Established credibility in providing extensive customer engagement in the Presales cycle, including formulating and leading presales technical support activity to prospective clients
- Worked through the recruiting process from sourcing, interviewing, and qualifying candidates to ensure delivery of top talent
- Worked on Microsoft and Expedia SOW's and PO's and invoicing part
- Proven ability in devising & effectuating Go-to-Market Strategy with accountability of launching new product/ business, strategizing & winning deals, presenting proposals & estimates, liaising with key stakeholder and partnering with cross-functional teams
- Strong credentials in providing extensive customer engagement in the Presales cycle, including formulating and leading presales engagement activity (product presentations, technical support to sales and answers to RFI/RFP).
Client Relationship Manager
Call Logic Outsourcing
07.2010 - 07.2012
- Developed & maintained productive business relationship with vendors and benchmarked services using best practices
- Generated mandatory reports based on requirements
- Identified & implemented opportunities to maximize revenue, customer satisfaction and reduce costs
- Liaised with various inter-departmental teams of vendors for review of vendor performance and resolution of outstanding issues
- Implemented remedial measures based on performance bottlenecks of call center vendors
- Rendered support to quality performance monitoring & ongoing performance improvement processes and mailed day to day reports to vendors.
Business Development Manager
Flink Systems
01.2009 - 04.2010
- Analyzed market trends, identified new avenues for business development and revenue generation
- Monitored existing projects in the market
- Prepared RFP and coordinated with US based clients during the project lifecycle aimed at generating repeat and new businesses
- Generated quotations for projects based on organizational requirements & criteria
- Evaluated projects to ensure compliance to SLA parameters
- Developed & maintained productive business relationships with clients and customers.
Sales Executive
Nirnay Technologies
05.2007 - 11.2008
- I worked as an Outbound sales executive generating qualified appointments in the Mortgage Industry
- Its an outbound sales job.
Education
Bachelor of Science in Computer Science and Electronics -
Osmania University - Aurora Degree College
Hyderabad, India06.2005
Skills
- Skills:
- Product Strategy
- Market Analysis
- Agile & Scrum Methodologies
- Cross-functional Team Leadership
- Client Relations
- Pre-sales and Solution Consulting
- Additional Skills:
- Data Analysis
- Customer Feedback Analysis
- Competitive Analysis
- Go-to-Market Strategy
Websites
Projects
AI-Powered Diagnostic Tool in Healthcare
In the healthcare sector, I led the development of an AI-powered diagnostic tool designed to analyze patient data and predict potential health risks. This tool was integrated into the healthcare provider’s existing system, enabling doctors to provide timely and personalized care to their patients. The project involved understanding the unique challenges in the healthcare sector, conducting market research on AI/ML technologies, and overseeing the implementation and performance analysis of the solution.
Risk Management Platform in Banking and Finance
For a banking institution, I managed the creation of a cloud-based risk management platform. This platform utilized real-time data analytics to assess financial risks and inform decision-making processes. The project required a deep understanding of the banking and finance industry, including regulatory requirements and financial risk factors. I was responsible for the entire project lifecycle, from initial client engagement and market research to product launch and post-launch analysis.
Energy Efficiency Solution in Energy Utilities
In the energy utilities sector, I spearheaded the development of an energy management solution designed to monitor and control energy usage across various utility operations. This solution resulted in significant cost savings and improved sustainability for the client. The project involved understanding the specific needs of the energy utilities sector, researching energy management technologies, and managing the implementation and performance analysis of the solution.
Timeline
Product Manager
Meta IT Systems
02.2020 - Current
Enterprise Sales Manager
OTSI Global
12.2016 - 01.2019
Enterprise Account & Business Development Manager
People Tech Group
09.2012 - 11.2016
Client Relationship Manager
Call Logic Outsourcing
07.2010 - 07.2012
Business Development Manager
Flink Systems
01.2009 - 04.2010
Sales Executive
Nirnay Technologies
05.2007 - 11.2008
Bachelor of Science in Computer Science and Electronics -
Osmania University - Aurora Degree College
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