Summary
Overview
Work History
Education
Skills
Affiliations
Websites
Professional Development
Timeline
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Pavani Rao Chennapragada

Pavani Rao Chennapragada

Plano,TX

Summary

Senior product manager with a technical background, and over 8+ years of track record of owning and scaling global SaaS web, mobile products (B2B2C, fintech) across financial, airlines and healthcare industries. Expert at leading products from ideation to launch for 0-1 and growth phase products in startup and enterprise environments.

Overview

19
19
years of professional experience

Work History

Product Manager

JPMORGAN CHASE & CO.
Plano, TX
10.2021 - 03.2025
  • Led the product discovery and design of omni-channel target state customer journeys for check processing (including ATM, Mobile and Teller deposits) within a deposit platform processing $2.3T wires, deposits and payments transactions
  • Optimized check processing: Spearheaded cross-functional collaboration with Treasury team, implementing product discovery framework to save $10M annually and streamline operations
  • Risk assessment innovation: Integrated check image modeling into risk scoring using AWS S3 and EWS API, enhancing risk detection efficiency for check fraud use cases
  • Strategic frameworks: Developed agile architecture for money movement (cash, checks, ACH, Zelle) leveraging AWS Step Functions for operational and fraud workflows
  • Enhanced UI/UX: Delivered a human-centered design for mobile and ATM channels, clarifying funds availability and account balances for customers
  • Data Strategy : Familiar with Snowflake cortex AI to perform SQL queries in the Snowflake platform for ETL purpose

Product Owner

JPMORGAN CHASE & CO.
Plano, TX
01.2020 - 10.2021
  • Delivered digital receipts MVP module using a third-party vendor SDK (B2B2C) including OCR capabilities, pilot launch and migration of Digital receipts into Chase mobile (iOS and Android), enabling deeper customer transactional insights through SKU data
  • Launched MVP to 35M Chase customers, over 1.5M unique receipt uploads, 100K repeat users with zero marketing spend - ensuring seamless, accurate, scalable receipt processing
  • Created a product roadmap & phased release strategy for the Digital receipts pilot launch, managing third-party vendor relationship for SDK integration
  • I identified new monetization opportunities to leverage SKU data including use cases like small business expense reimbursement, loyalty & rewards opportunities and presented Innovative digital strategy to the senior leadership
  • Built an Adobe analytics dashboard to understand the customer feature adoption and engagement metrics

Product Owner

JPMORGAN CHASE & CO.
Plano, TX
06.2018 - 12.2019
  • Managed the Chase Pay application including digital wallet, contactless NFC and QR code functionality enabling customers to pay at the merchant checkout seamlessly (iOS and Android)
  • Developed and managed the backlog of distributed scrum teams, leading prioritization and refinement of stories
  • Collaborated with cross-functional teams to ensure seamless integration of merchant SDK into Chase mobile app and decommissioning process of Chase Pay application

Product Owner

AMERICAN AIRLINES
Fort Worth, TX
04.2017 - 05.2018
  • Delivered key features like same-day flight change, basic economy and integrated vendor SDKs for wireless entertainment into AA mobile application (iOS and Android)
  • Translated technical requirements into specifications by writing clear user stories with acceptance criteria
  • Participated in scrum ceremonies to maintain a healthy product backlog and ensure timely feature delivery

Product Owner | Co-Founder

SOCIAL BLOGGING PLATFORM
Manassa, VA
12.2010 - 12.2013
  • Started from the ground up and drove the registered user base from zero to 120,000 in 12 months
  • Administered this site that averaged 18 million pageviews / month at peak
  • Leveraged Google Analytics to optimize Google Ad Words and understand customer behavior patterns
  • Utilized the quantitative data gathered to make informed business decisions and optimize unique visitors per page
  • Fine-tuned page tagging to increase search engine optimization

Process Engineer

MICRON TECHNOLOGY
Boise, ID
08.2006 - 08.2009

Education

M.B.A - Business Analytics

University of Nebraska
01.2016

M.S - Chemical Engineering

University of South Florida
01.2005

B.Tech - Chemical Engineering

Osmania University
01.2002

Skills

  • Product Strategy
  • Roadmap
  • Banking Operations
  • Cross-functional Leadership
  • Process Optimization
  • Customer Journey Mapping
  • Project Management
  • Program Management
  • Business Transformation
  • Product Launches
  • DevSecOps
  • Operational Strategy
  • Influential Decision Making
  • Client Engagement
  • Partner Engagement
  • Stakeholder Engagement
  • AI
  • Big Data
  • Replit
  • Agile Methodologies
  • JIRA
  • FigJam
  • Figma prototyping
  • Scrum
  • Asana
  • Confluence
  • Lucid chart
  • Lucid spark
  • Adobe analytics
  • Canva
  • Lovable

Affiliations

DFW Alliance for Technology & Women

Professional Development

  • Professional Certificate Program in Product Management, MIT – Professional education
  • Certified Scrum Product Owner, Scrum Alliance

Timeline

Product Manager

JPMORGAN CHASE & CO.
10.2021 - 03.2025

Product Owner

JPMORGAN CHASE & CO.
01.2020 - 10.2021

Product Owner

JPMORGAN CHASE & CO.
06.2018 - 12.2019

Product Owner

AMERICAN AIRLINES
04.2017 - 05.2018

Product Owner | Co-Founder

SOCIAL BLOGGING PLATFORM
12.2010 - 12.2013

Process Engineer

MICRON TECHNOLOGY
08.2006 - 08.2009

M.B.A - Business Analytics

University of Nebraska

M.S - Chemical Engineering

University of South Florida

B.Tech - Chemical Engineering

Osmania University

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Pavani Rao Chennapragada