Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Pavan Kumar Vuppala

Summary

To secure a challenging position in reputed organization to expand my learnings, knowledge and skills while making significant contribution to the success of the company .I am creative and innovative looking ahead to work hard and strive for excellence.

Overview

3
3
years of professional experience

Work History

Senior Associate

Wipro Limited
04.2021 - Current


  • Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
  • Served as liaison, facilitating communication between management and associates.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
  • Created solutions for customers to satisfy specific needs, quality and budget.
  • Generated sales reports and presentations for senior management.
    • Workingorking with service activation team and confirming the information from the international clients and closed out many orders.
  • Trained and supported new team members, maintaining culture of collaboration.

Education

Bachelor of Technology - Electronics And Communications Engineering

MLR Institute of Technology
Hyderabad
05.2021

Board of Intermediate Educatiom - MPC

Narayana Junior College
Hyderabad
05.2016

Board of Secondary Education -

Krishnaveni Talent School
Hyderabad
05.2014

Skills

  • Performance Monitoring
  • Project Coordination
  • Team Leadership
  • Inventory Control
  • Complex Problem-Solving
  • Customer Service Orientation
  • Issue Resolution
  • MS Office

Accomplishments

    Awarded 2k winner circle points several times for an outstanding performance in Wipro.

    Awarded rewards and recognition certificate in 3rd quarter.

Timeline

Senior Associate

Wipro Limited
04.2021 - Current

Bachelor of Technology - Electronics And Communications Engineering

MLR Institute of Technology

Board of Intermediate Educatiom - MPC

Narayana Junior College

Board of Secondary Education -

Krishnaveni Talent School

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Pavan Kumar Vuppala