Pavel Kerzhner

• Performed basic preventive maintenance and annual service on scuba diving equipment such as BCDs, inflators, alternate air sources/regulators, tanks, valves, and numerous other equipment to assure safe operation.
• Streamlined service procedures for faster turnaround time, improving overall customer satisfaction.
• Optimized equipment performance with thorough diagnostics and precise calibration adjustments.
• Advise customers on recommended equipment they may need based on my extensive knowledge and experience in the scuba diving industry.
• Maintain a clean and organized work area, and assure proper inventory of necessary items needed to perform my duties.

Proactively prospected and sold real estate marketing tools and solutions to agents and brokers, meeting monthly goals by using strong account management and customer-focused skill to effectively promote product lines and increase market share.

• Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
• Managed and recorded all leads from outbound telephone marketing.
• Built and maintained a client customer base as a lead pipeline to current and future sales.
• Answered customers' questions regarding products, prices and availability.
• Wrote over $80,000 total sales contracts for orders obtained and submitted orders for processing.
• Maintained friendly and professional customer interactions at all times.

• · Assisted customers with questions, problems and complaints in person and via telephone.
• · Obtain numerous knowledge and proper use of multiple kinds of equipment and tools
• · Organized merchandise and maintain the visual appeal of the store.
• · Developed positive customer relationships through excellent service.
• · Trained and served as a peer coach for new sales associates.
• · Managed the retail inventory.

• Created proposals for new and repeat customer business transactions.
• Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
• Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
• Increased policy sales by conducting thorough needs assessments and presenting suitable coverage options.

• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Boosted sales revenue through the implementation of innovative promotional strategies and events.
• Consistently exceeded monthly sales quotas by more than 35% by pursuing leads and expanding the prospect list.
• Created proposals for new and repeat customer business transactions.
• Contacted regular and prospective customers to explain product features and solicit orders.
• Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.

• Proficient in Calyx Point Work as an intermediary between customers and banks Prepare loan closing documents and submit applications to banks.
• Analyze customer credit information and matching customers needs with available credit programs.
• Contacted regular and prospective customers to explain products and solicit orders.
• Created proposals for new and repeat customer business transactions.

• Assisted customers with Credit Application process.
• Resolved customer service issues.
• Managed customer's accounts.
• Obtained and evaluated credit information about prospective customers.
• Contacted regular and prospective customers to explain product features and solicit orders.