Pavel Kovtunov
Precision Care Medical
Brooklyn,NY
10
years of professional experience
A dedicated individual skilled in building strong relationships with customers and colleagues, committed to maintaining high professionalism standards while achieving personal and team objectives.
Work History
Sale Consultant
1 Year 2 Months- Consistently ranking in the top 5 on a 16-person sales floor, with a best month of 13 vehicles.
- Handled the entire sales process, including qualifying customers, vehicle demonstrations, test drives, negotiating price and payments, structuring deals, closing, and working with management and F&I.
- Worked customers from walk-ins, Focus CRM, AutoAlert, and cold calls, while consistently following up by phone, text, and email to generate additional business and re-engage customers who had not purchased.
- Worked through complex deals with up to $23,000 in negative equity and credit scores as low as 510, communicating with Finance Director to structure deals and find ways to get customers approved.
- Focused on maintaining front-end gross instead of immediately dropping price, including moving customers into different trims when necessary; highest individual gross was approximately $18,000.
- Became a resource for management and new hires, handling TOs and training salespeople on qualifying customers, establishing control, asking the right questions, handling objections, structuring deals, and making the most out of each opportunity.
Cafe Worker
2 Years 5 Months- Delivered exceptional customer service by accurately taking and preparing orders, enhancing overall customer satisfaction
- Proficiently crafted a variety of beverages and food items while maintaining quality standards
- Coordinated catering, delivery, and set-up services at client locations, ensuring timely and efficient service delivery
- Trained new team members on service standards and procedures, promoting a collaborative and effective work environment
- Maintained cleanliness and organization in the work area to uphold food safety standards
Physical Therapist Aide
3 Years 2 Months- Collaborated with physical therapists to set up equipment and ensure readiness for patient sessions
- Provided guidance and corrections to patients during exercises, emphasizing proper form and injury prevention
- Assisted with front-office functions including reception, insurance verification, and administrative tasks to enhance patient flow
- Managed office supply orders and coordinated weekly facility cleanings to maintain a well-organized and welcoming environment
- Managed office supply orders and coordinated weekly facility cleanings to optimize office operations
- Greeted patients with empathy and active listening to foster a supportive and comforting atmosphere
Sales Representative
5 Months- Delivered customer service by understanding client needs, proposing products, and efficiently handling transactions, resulting in positive experiences
- Organized storefront to enhance customer satisfaction and maintain a professional environment
- Managed inventory operations, including receiving, processing, and restocking merchandise, as well as managing upkeep of stockroom
Personal Trainer
1 Year 10 Months- Designed and implemented personalized and group training programs tailored to clients' fitness goals and health conditions, resulting in measurable progress
- Conducted one-on-one and group training sessions for clients of all ages, fostering a supportive and motivating environment
- Assisted in gym operations by recruiting new clients, maintaining equipment, and educating individuals at various events to enhance community engagement
Stock/Sales Associate
6 Months- Managed stockroom inventory by receiving, scanning, and organizing products to maintain accurate stock levels
- Provided personalized assistance to customers to enhance their shopping experience
- Collaborated with team members to reorganize store layout, enhancing product visibility and accessibility
- Identified and addressed client needs to influence purchase decisions in a competitive retail setting
- Identified and addressed client needs, facilitating informed purchase decisions in a competitive retail environment
- Collaborated with team members to reorganize the store floor for improved efficiency
Education
Bachelor of Science - Biology
- Deans Lists 2019-2021
- Member of Biology Honor Society
- Conducted and presented research in Finding Enzymes to Produce Universal O-Type Blood
Skills
Bilingual: English and Russian
Interpersonal Skills
Customer Communication
Sales negotiation
Stress management
Adaptability
Work Ethic
Timeline
Sale Consultant
Plaza Auto Sales
06.2025 - CurrentRead More
Cafe Worker
MatchPoint Cafe
03.2024 - CurrentRead More
Physical Therapist Aide
Precision Care Medical
06.2023 - CurrentRead More
Sales Representative
Cole Haan
10.2019 - 03.2020Read More
Personal Trainer
Paris Fitness
10.2016 - 08.2018Read More
Stock/Sales Associate
Michael Kors
10.2016 - 04.2017Read More
Niagara University
Bachelor of Science from Biology
Read More