Ensuring adherence to quality standards through the use of QCIs and technician behavioral coaching. Maximizing technicians' skill sets for top performance.
- Analyzed data from various sources to monitor trends in order to improve operational efficiency. Use of Power BI to identify and implement automated fleet management systems. Skilled in evaluating all repairs and recommending corrective actions.
- Monitored employee work levels and optimized performance with strategic approaches. Developed and implemented preventative maintenance programs for all fleet vehicles to optimize performance and minimize downtime.
- Collaborated closely with team members to achieve project objectives and meet deadlines. Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Prioritized and organized tasks to efficiently accomplish service goals. Worked with cross-functional teams to achieve goals.
- Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.