Paw Thaw
Decatur,GA
Summary
Proven track record in enhancing customer satisfaction and logistical efficiency, notably with Enewton and the Army Reserve. Skilled in CRM software and adept at customer management. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
Work History
Customer Care Executive
Enewton
11.2022 - Current
- Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
- Took ownership of customers issues to follow problems through to resolution.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Automated Logistical Specialist 92A
Army Reserve
05.2020 - Current
- Developed strong relationships with suppliers, negotiating favorable contract terms while maintaining a focus on quality assurance standards.
- Contributed to risk mitigation efforts through proactive identification of potential issues within the supply chain and implementation of appropriate contingency plans.
- Enhanced logistical efficiency by streamlining inventory management processes and implementing automated tracking systems.
Education
No Degree - Sociology
Georgia State University
Atlanta, GA05.2025
Skills
- Customer Support
- Customer management procedures knowledge
- Data Entry
- Documentation And Reporting
Accomplishments
- High School Salutatorian
- Positive Student Athlete
Volunteer Work
- Built relationships with homeless shelter clients by engaging in tactful and positive dialogue. Received, sorted, and prepared food donations for distribution. Assisted in preparing, cooking, and distributing meals to the local homeless population.
- Develop fundraising activity plans that maximize participation or contributions and minimize costs.
- Raised funds for people in Thailand displaced from ongoing war
Languages
Karen
Native or Bilingual
Sports
- Volleyball
- Tennis
Timeline
Customer Care Executive
Enewton
11.2022 - Current
Automated Logistical Specialist 92A
Army Reserve
05.2020 - Current
No Degree - Sociology
Georgia State University
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