Pawal Rai
Erie,PA
Summary
Adaptable and reliable Management Information Systems student with hands-on experience in warehouse and customer service. Skilled in problem-solving, teamwork, and collaboration. Eager to learn and interested in business/data analytics. Ready to contribute to efficient operations and positive customer experiences.
Overview
3
3
Languages
3
3
years of professional experience
Work History
Amazon Associate
Amazon
10.2025 - Current
- Sorted packages by route, destination, and priority for timely outbound processing.
- Inspected items for damage, reporting discrepancies and removing nonconforming inventory.
- Followed safety procedures and equipment guidelines to maintain compliance and reduce workplace hazards.
Digital Shopper
Walmart
08.2023 - 11.2023
- Picked online grocery and general merchandise orders using handheld scanner and mobile device.
- Substituted unavailable items with approved alternatives aligned to customer preferences.
- Dispensd pickup orders to customers and provided courteous service during handoff.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Education
Bachelor of Science - Management Information Systems
Penn State Behrend
Erie, PA05-2028
Skills
- Reliability
- Time management
- Attention to detail
- Teamwork and collaboration
- Adaptability
- Eager to learn
Technical Skills
- Excel
- RStudio
- Database concepts
- ERD diagramming
- PowerPoint
- Word
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Limited Working
Timeline
Amazon Associate
Amazon
10.2025 - Current
Digital Shopper
Walmart
08.2023 - 11.2023
Bachelor of Science - Management Information Systems
Penn State Behrend