Pawan Chittoor
San Antonio,TX
Summary
- Senior IT Professional with 14 years of experience in implementation, operation and support of business technology
- Lead multi-cultural project teams in different roles providing strategic direction & solution expertise
- Experienced in engaging both IT & Business leadership to prioritize and align technology roadmap with strategic objectives of the organization and industry standards
- Experienced in Value Capture, ROI & TCO analysis for multi-phased programs with focus on key business drivers such as Time-to-Market, Efficiency & Automation
- Experienced in rapid deployments using Agile Methodologies
Overview
21
21
years of professional experience
Work History
IT SAP Manager
Alston & Bird
08.2013 - Current
- Implementation, Operations & Production Support of SAP Business Systems with Finance and Retail functionalities.
- Define and deliver SAP Portfolio and Roadmap to drive business & technology transformation
- Maintenance and Up-Keep of SAP Technology platform per Industry standards and trend. Defined roadmap for Cloud up-lift of SAP system landscape.
- Define and maintain 24/7 Production Support of system functionalities for undisruptive business operations with SLAs and SOPs. Put in place a support team of external onsite and offsite consultants to manage and drive support activities
- Defined and setup SAP Center of Excellence with Business & IT cross-functional team.
Technology Project Manager
Caterpillar
12.2011 - 08.2013
- Manage and deliver multiple technology projects in parallel
- Implementation of full life-cycle ERP projects with pre-configured Industry-Specific for Retail, Manufacturing, Finance, Wholesale Distribution line of business.
- Architect End-End solutions with integration of cross-platform applications in an IT Eco-System
Technology Team Lead
Aktify
.1 2008 - 11.2011
- Lead technology development team to plan, deliver and maintenance a Global ERP template solution to cover business process operations in Americas, Europe and Asia.
- Technical solution architecture and rollout to multiple countries with focus on country-specific localizations and government regulations.
- Formalization of a Core Competency Center for production support and continuous process improvement.
Senior Software Engineer
Belvedere Trading
08.2005 - 02.2008
Provide technology expertise and lead a team of developers and system configurators in multiple ERP projects. Hands-on design and development of critical & complex business process.
Software Engineer
Shellsoft Inc.
01.2004 - 08.2005
Provide technology expertise in multiple ERP projects. Hands-on design and development of business processes
Education
Master of Science - Computer Science
University of North Carolina
Charlotte, NC2004
Bachelor of Science - Computer Science and Engineering
University of Madras
Chennai, India2001
Skills
- SAP Technology: ECC, Ariba, CRM, PI, Enterprise Portal, Solution Manager, BW, Business Objects
- Platform: Cloud & On-Premise systems on HANA, Oracle or SQL databases
- Project Methodology: Agile – Scrum, Kanban; Traditional – Waterfall
- IT Operations: Application support and continuous process improvements, Backup & disaster recovery, Batch Process management, Critical System Monitoring and Alerting, Support of Key Business Milestones and Business Calendar Events
- Industry Expertise: Retail, Manufacturing, Wholesale Distribution
- Line of Business: Finance, Supply Chain, E-Comm, Store Operations, Manufacturing, Production Planning, Sales & Distribution
- Other Skills: Solution & Enterprise Architecture, Product Life-Cycle Management, Software Solution Evaluation, Solution Integration
Accomplishments
SAP Enterprise Solution Implementation & Support:
- Implemented SAP Retail Solution for operations of 200+ stores and corporate head office
- Solution covered Order-to-Cash, Procure-to-Pay, Data-to-Report business processes
- As a part of the project implementation, performed vendor evaluation and selection to put in place a team to ‘keep-the-lights-on’ and to perform minor system enhancements
Cloud Adoption Program – Strategy & Roadmap
- Developed a phased-approach for Cloud Adoption at Enterprise level
- Put in place a comprehensive process to plan, assess, migrate/implement a cloud system with proper operational controls and security governance.
- IT teams were also empowered with the concept of Minimum Viable Cloud to quickly deliver cloud platforms using cloud factory models & playbooks.
- An IT roadmap was developed to lift & shift existing platforms as required and to implement new solution platforms
Global Template Rollout for Core ERP and BW
- Rolled out core ERP solution to multiple global locations using SAP best-practice solution methodology
- Engaged subject matter and technical experts in each country to handle localization and government regulations
- An integrated BW system was implemented to meet reporting requirements for business planning & forecasting and financial consolidation
Center of Excellence for Business Technology
- Championed an initiative to put in place a Center of Excellence with team of Cross-functional experts and executives from IT & Business for Governance, Operations and Development of Business Technology.
- The COE worked closely with Leadership and Business Units by creating appropriate forum to strategize, prioritize & deliver business objectives
Timeline
IT SAP Manager
Alston & Bird
08.2013 - Current
Technology Project Manager
Caterpillar
12.2011 - 08.2013
Senior Software Engineer
Belvedere Trading
08.2005 - 02.2008
Software Engineer
Shellsoft Inc.
01.2004 - 08.2005
Technology Team Lead
Aktify
.1 2008 - 11.2011
Master of Science - Computer Science
University of North Carolina
Bachelor of Science - Computer Science and Engineering
University of Madras
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