PAWENTAORE DELLA
Washington,DC
Summary
Professional contractor skilled in project management, site supervision, and client relations. Expertise in delivering high-quality results through effective team collaboration and adaptability to changing project needs. Strong focus on safety, compliance, and efficient resource utilization. Reliable and goal-oriented with proven track record of successful project completions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Contractor
Della’s Contractors LLC
01.2022 - 01.2025
- Developed cost-effective construction solutions to meet client requirements without sacrificing quality.
- Managed construction projects from inception to completion, ensuring timely delivery and budget adherence.
- Assessed Type project plans, spoke with clients, or designers and visited job site to better understand project scope and client desires.
Dispatcher & Trainer
Amazon
01.2021 - 11.2021
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.
Dispatcher
BMW Manufacturing
06.2020 - 01.2021
- Communicated with drivers and personnel to coordinate timely delivery of goods and vehicles.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Tracked delivery progress to identify possible delays and provide real-time updates to Dealerships.
Technical Support
Samsung Electronics (Alorica)
02.2018 - 05.2020
- Enhanced customer satisfaction by providing timely and accurate technical support for POS systems.
- Enhanced customer satisfaction by providing exceptional technical support and troubleshooting assistance.
- Provided quality technical support for Product or Services in person, via telephone or video .
- Reduced customer complaints by providing prompt technical support and thorough failure analysis reports.
Stocker
NAPA Auto Parts
04.2017 - 01.2018
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Education
Bachelor of Science - Liscence in Civil Engineering
VERECHAGUINE AK
Cotonou (BENIN)07-2015
Associate of Science - BTS in Civil Engineering
EFP-Travaux Publics
Ouagadougou (BURKINA FASO)08-2014
High School Diploma -
Lycee Bogodogo
Ouagadougou (BURKINA FASO)07-2012
Skills
- Attention to detail
- Customer service
- Time management
- Problem-solving
- Residential construction
- Construction estimating
- Customer support
- Client communication
- Client management
- Content creation
Certification
- Certified in Information and Technologies by alorica Samsung
Languages
French
Native or Bilingual
Burkina Faso
Native or Bilingual
Timeline
Contractor
Della’s Contractors LLC
01.2022 - 01.2025
Dispatcher & Trainer
Amazon
01.2021 - 11.2021
Dispatcher
BMW Manufacturing
06.2020 - 01.2021
Technical Support
Samsung Electronics (Alorica)
02.2018 - 05.2020
Stocker
NAPA Auto Parts
04.2017 - 01.2018
Bachelor of Science - Liscence in Civil Engineering
VERECHAGUINE AK
Associate of Science - BTS in Civil Engineering
EFP-Travaux Publics
High School Diploma -
Lycee Bogodogo
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