Paxton Mihaltian
Boone,NC
Summary
Dynamic professional with extensive experience in client relationship management and effective communication, honed at Fetching Ridge and Hound Ears Country Club. Proven ability to maintain high standards of service in both problem-solving and media communication, consistently delivering exceptional results in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Kennel Assistant
Fetching Ridge
Boone, North Carolina
10.2024 - Current
- Developed strong client relationships through proactive communication, ensuring customer satisfaction and loyalty.
- Managed pet records, entered key data into systems, and ensured all appointments were scheduled efficiently.
- Trained new employees on proper animal handling procedures to maintain safety and quality standards.
- Administered medications and provided general care to animals, ensuring their health and well-being.
- Supported grooming tasks such as bathing, brushing, and nail trimming.
- Effectively communicated pet care instructions to owners, enhancing customer experience.
Restaurant Hostess & Kids Club Attendant
Hound Ears Country Club (Seasonal)
Boone, NC
04.2024 - 09.2025
- Delivered exceptional service from initial guest interactions to final departure, fostering loyalty and repeat business.
- Resolved customer complaints professionally, maintaining a positive experience for all patrons.
- Supported event setups, ensuring smooth and efficient operations for both small and large gatherings.
- Developed relationships with children and families to ensure their satisfaction with the Kids Club services.
- Planned and implemented engaging activities to encourage creativity and expression.
- Assisted in coordinating events, managing guest needs, and ensuring smooth service operations.
Server
Boone Bagelry
Boone, North Carolina
05.2022 - 08.2024
- Delivered prompt, courteous service to guests, ensuring a positive dining experience.
- Effectively communicated customer dietary restrictions and special requests to the kitchen team.
- Gathered customer feedback to resolve issues promptly, ensuring satisfaction.
- Led front-of-house staff, providing guidance to ensure exceptional guest experiences.
- Trained staff on restaurant policies, guest service, and effective communication techniques to promote a positive work environment.
Barista
Dunkin' Donuts
Mooresville, North Carolina
06.2018 - 12.2020
- Provided excellent customer service, addressing inquiries and resolving concerns to maintain brand loyalty.
- Memorized and prepared specialty coffee beverages, ensuring high-quality product delivery.
- Demonstrated problem-solving skills to handle customer issues efficiently.
Education
Bachelor of Science - Communications, Public Relations
Appalachian State University
Boone, NC12-2025
High School Diploma -
Mooresville High School
Mooresville05-2021
Skills
- Public Relations & Media Communication
- Client Relationship Management
- Content Creation (Adobe, Canva)
- Effective Communication & PR Writing (Press Releases, Fact Sheets, Emails)
- Customer Service Excellence & Problem-Solving
- Appointment Scheduling & Group Management
- Multitasking & Organizational Skills
- Media Writing & Networking
- Dependable, Responsible & Professional
- Analytical Thinking & Decision-Making
Certification
- Hootsuite Platform certification
- Hootsuite Social Media certification
Affiliations
- Cheerleading Coach for Children with Disabilities (2019-2020)
- Student Teacher Assistant for Pre-K (2019)
- Competitive Cheerleading (2018-2020)
- School Cheerleading (2017-2020)
References
References available upon request.
Timeline
Kennel Assistant
Fetching Ridge
10.2024 - Current
Restaurant Hostess & Kids Club Attendant
Hound Ears Country Club (Seasonal)
04.2024 - 09.2025
Server
Boone Bagelry
05.2022 - 08.2024
Barista
Dunkin' Donuts
06.2018 - 12.2020
Bachelor of Science - Communications, Public Relations
Appalachian State University
High School Diploma -
Mooresville High School
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