Dynamic professional with a strong background in hospitality and education, exemplified during my tenure at Wide River Winery and Davenport Community School District. Detail-oriented and skilled in fostering positive relationships, I excel in task prioritization and maintaining a welcoming environment, ensuring exceptional customer experiences and supporting student engagement.
Overview
7
7
years of professional experience
Work History
Wine Host
Wide River Winery
04.2024 - Current
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Monitored seating area and checked restrooms regularly to keep spotless.
Answered customer questions about hours, seating, and menu information.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Maintained balanced cash drawer with correct money values and accurate documentation.
Completed daily side work and opening and closing duties without fail.
Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Promoted business loyalty by fostering positive customer relationships.
Paraprofessional
Davenport Community School District
08.2018 - Current
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Prepared instruction materials, constructed bulletin boards, and set up work areas.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Tailored lesson plans for students with emotional and cognitive disabilities.
Enforced rules and instructions to maintain discipline.
Took part in professional development workshops to boost skills.
Cleaned, organized and restocked classrooms for upcoming classes.
Collaborated with instructors to develop engaging lesson plans.
Helped teachers manage bus loading and unloading.
Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
Developed and implemented strategies to improve student engagement.