PAYAL MAHESHWARI
Sacramento,CA
Summary
Motivated Logistics Manager with over 7 years of experience in freight transportation and supply chain management. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes, driver safe and prioritizing issues. Also, served in US Army as 91D - Generator Repairer specialist. Seeking a challenging position that can turn into a lifetime career in a field where my demonstrated skills in Logistics and Supply Chain Management will be greatly challenged in achieving the company’s goals and objectives. Excited to ensure smooth and cost-effective operations for a major transportation company. CAREER PROFILE CORE QUALIFICATIONS PROFESSIONAL EXPERIENCE Logistics Manager | Supervisor
Overview
8
8
years of professional experience
1
1
Certification
Work History
Logistics Manager
Singh Trucking
Lathrop, CA
01.2019 - Current
- Handled day-to-day shipping and receiving and coordinated dispatching of drivers to accomplish daily delivery requirements
- Provided updates on critical shipments to corporate departments and customers
- Planed warehouses and distribution centers for efficiency in both operations and capacity
- Scheduled deliveries and pickups with transportation companies or internal staff
- Implement strategies to improve processes, system and behavior
- Liaised and negotiated with suppliers, manufacturers, retailers and consumers
- Kept track of quality, quantity, stock levels, delivery times, transport costs and efficiency
- Develop and enforce company's import and export compliance processes in accordance with US federal guidelines
- Manage logistics budget, invoice auditing, costing and accruals; launched profitable initiatives
- Scale logistics network to support new parent company while maintaining existing client network
- Monitor and plan dispatch the routes to prioritize which routes need to be done by specific of time
- Implement strategies to improve processes, system and behavior.
- Monitor issues relating to contractors to ensure satisfaction and fleet size sufficient to successfully move customer merchandise.
- Recruit, select, orient, coach and motivate employees.
- Produce Reports and statistics regularly.
- Conduct performance management activities including, annual performance appraisals and design of training and career development plans.
Power Generation Equipment Repairer
US Army
Fort Lee, Virginia
11.2021 - 04.2022
- Detected vehicle malfunctions and problem-solved accordingly, under training event combat situations, and in a timely manner
- Diagnosed faults by applying functional expertise and troubleshooting issues to isolate root causes
- Planned and maintained a full maintenance program for generators and humvee's
- I also kept record, maintained and inventoried two up armor tool humvee's and maintenance equipment.
Logistics Coordinator /Customer Service Representative
A&G Tranport Inc
Oakland CA, CA
07.2019 - 11.2020
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Recommended products to customers, thoroughly explaining details.
- Responded proactively and positively to rapid change.
- Met customer call guidelines for service levels, handle time and productivity.
- Trained new personnel regarding company operations, policies and services.
- Managed timely and effective replacement of damaged or missing products.
- Dispatch and monitor the movements of ocean containers using a team of company and independently contracted drivers.
- Create shift recaps and shift change hand-off reports.
- Resolve any operational issue delaying delivery (Breakdowns, traffic conditions, port problems, etc).
- Track Import and export containers from Oakland Terminals and from Rail Ramps (Union Pacific and BNSF).
- Create terminal appointments to pull and return equipment as efficiently as possible.
- Ensure all equipment maintenance schedules are in compliance.
Customs Brokers, Customer Service Representative | Coordinator
GMG Transwest corp
Bohemia, NY
10.2017 - 10.2018
- Coordinated with all Shipping Agents and, to guarantee on- time delivery
- Maintain and update call logs, call records and other important documentation
- Responded to customer request for products, Services and company information
- Offered advice and assistance to customers, paying attention to special needs or want
- Answered constant flow of customer calls with up to calls in queue per minute
- Consulted with outside partners to resolve discrepancies and create effective solutions
- Counted on the detention occurrence and get it approved to add into an invoice
- Tracked the drivers and ensure if they are running on time for their scheduled appointments.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Responded to customer requests for products, services and company information.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Tracked and monitored incoming transportation weight and volume forecast data for accuracy.
Freight Broker | Dispatcher
American Logistics Group/Creed Infotech
Melville, NY
10.2015 - 08.2017
- Tracked shipments and trucks out on deliveries
- Monitored market and negotiated rates based on trends
- Contacted existing customers to update accounts and confirm deals
- Processed payments and double-checked orders
- Negotiated and arranged transport of goods with shipping or freight companies
- Planned routes for various shipments according to special events, customer needs and weather
Education
US MILITARY TRAINING - ARMY RESERVES - 91D Generator Repairer Specialist
US Army Preparatory School
Fort Lee, VA04.2022
Accounting And Finance
Khalsa College/Punjabi University
Punjabi University, India 05.2015
High School - Commerce - Accounting And Business Management
Narain Public School
Patiala, India 03.2012
Skills
- Supply Chain Operations
- GPS and Route Planning
- Inventory Analysis
- Planning and Managing Budgets
- Process Improvement
- Distribution and Warehousing
- Communication Skills (Listen,
- Verbal and Written)
- Transportation Activity
- Management
- Safety and Compliance
- Interpersonal Skills
- Service Planning and Coordination
- Problem Resolution
- Schedule Management
- Time Management
- Customer Service Representative Dispatcher
- A&G Transport inc Hayward, CA 07/2019 – 11/2020
- Established and maintained customer service relationship and potential
- Accounts to ensure the best services on the behalf of the company
- Received all Rail, import and export orders in a system on a timely manner while
- Handling a high call volume
- Communicated with steam ship lines, Terminals, Rail yards to confirm the gate
- Cutoff times of booking, LFD's and resolve any issues with terminals as needed
- Insured all details and ensure information is accurately updated in the system
- Service Provider Communication
- Workforce Management
- Standards Documentation
- Corporate Logistics
- Data Interpretation
- Logistics Processes Planning
- Logistics and Supply Chain Software
- Improvement Recommendations
- Compliance Regulations
- Budget Preparation and Management
- Warehouse Inspections
- Organizational Requirements Monitoring
- Emergency Operating Procedures
- Worker Supervision
- Billing Systems
- Freight Forwarding
- Continuous Improvement Projects
- Fleet Dispatching
- Profit and Loss Management
- Daily Operations Management
- Shipment Updates
- Route Optimization
- Supply Chain Coordination
- Incoming Shipments Review
- Team Goals
- Logistics Coordination
- Equipment Implementation
- Development Management
Accomplishments
US Military - Reserves
Basic Training - November 1st, 2021 - February 4th 2022.
US Military - AIT
91D Generator Repairer Specialist.
Certification
Certificate of Completion of US Military Basic training , Advanced Individual Training and Army Combat Fitness Test.
Additional Information
CAREER PROFILE
Motivated Logistics Manager with over 7 years of experience in freight transportation and supply chain management. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes, driver safe and prioritizing issues. Also, served in US Army as 91D - Generator Repairer specialist. Seeking a challenging position that can turn into a lifetime career in a field where my demonstrated skills in Logistics and Supply Chain Management will be greatly challenged in achieving the company’s goals and objectives. Excited to ensure smooth and cost-effective operations for a major transportation company.
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Power Generation Equipment Repairer
US Army
11.2021 - 04.2022
Logistics Coordinator /Customer Service Representative
A&G Tranport Inc
07.2019 - 11.2020
Logistics Manager
Singh Trucking
01.2019 - Current
Customs Brokers, Customer Service Representative | Coordinator
GMG Transwest corp
10.2017 - 10.2018
Freight Broker | Dispatcher
American Logistics Group/Creed Infotech
10.2015 - 08.2017
US MILITARY TRAINING - ARMY RESERVES - 91D Generator Repairer Specialist
US Army Preparatory School
Accounting And Finance
Khalsa College/Punjabi University
High School - Commerce - Accounting And Business Management
Narain Public School
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