Payfa Promjaroen
Ridgecrest,CA
Summary
Adept at transforming challenges into achievements, I leveraged strong organizational skills and a goal-oriented approach at High Desert Leapin' Lizards to enhance program efficiency and foster a positive learning environment. My clear communication and reliable nature ensured seamless operations, contributing to a significant improvement in program satisfaction rates. Reliable Program Assistant with a background in managing and coordinating administrative procedures. Capable of streamlining processes to improve efficiency and productivity while seamlessly supporting multiple projects simultaneously. Strong communication skills, adept at facilitating collaboration among diverse groups. Notable for problem-solving approach that has positively impacted past workplaces by enhancing operational effectiveness.
Overview
13
13
years of professional experience
Work History
Program Assistant
High Desert Leapin' Lizards
Ridgecrest, CA
10.2024 - Current
- Responsible for supervision of up to 20 elementary school students at a time.
- Stocked inventory and ordered office and kitchen supplies.
- Assisted management with planning and logistics for program activities.
- Implement classroom management strategies and provide learning opportunities in various educational components.
- Strive to create a safe and positive environment, follow safety procedures, and report and/or resolve safety hazards.
- Respond promptly and courteously to legal guardian concerns and/or complaints and immediately notify supervisor.
- Promotes and models established nutritional guidelines and program policies.
- Participates in monthly emergency drills and site safety plans.
- Provide homework assistance for students.
- Create and deliver lessons using 'Whole Brain' teaching strategies for SPARK and STEAM.
- Treat all children with respect and sensitivity, treating them as unique and special individuals by letting them know that they are loved and important.
- Maintain the confidentiality of children, families, and staff.
Private Nanny
Sharon Marie
Ramona, CA
04.2012 - 05.2019
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Transported the children safely to appointments, social engagements or recreational activities.
- Took children on outings such as parks, library visits, sports events or educational trips.
- Engaged in creative play with the children, such as reading stories, playing games, or creating crafts.
- Monitored behavior of the children to enforce appropriate conduct standards set by parents.
- Assisted with bedtime routines such as bathing, changing clothes or reading stories.
- Assisted with homework, tutoring and school projects as needed.
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
- Prepared meals according to dietary needs of the family's children.
- Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
- Maintained a safe, healthy and nurturing environment for the children in their home.
Administrative Assistant
Bergelectric Construction
China Lake, CA
01.2023 - 10.2024
- I supported my team by taking on as much of their workload as I could.
- Learning a new trade every day to better help my coworkers.
- Have an excellent record of finishing assignments early, or on time.
- Maintained electronic and paper databases, and filing systems, with utmost accuracy.
- Updates with Excel spreadsheets of spec files, warranties, operations and maintenance manuals, and product data.
- Ordered office supplies, stocked supplies on arrival, and called for repairs when needed.
- Handled sensitive information in a confidential manner.
- Organized invoices and covered for the Field Project Coordinator when required.
- Maintained cleanliness for the entire office.
- Ensured all new staff followed procedures and work etiquette.
- Respond to emails and calls in a professional and prompt manner.
- Directed contractors to the appropriate department as necessary and answered questions relating to billing and financial inquiries.
Administrative Assistant for Quality Control Manager
Barnhart-Reese Construction Inc.
China Lake, CA
06.2022 - 01.2023
- Answer and direct phone calls, organize and schedule appointments and meetings, produce, distribute, and maintain a physical filing and computer filing system, correspondence, memos, emails, faxes, and forms.
- Assist in the preparation and generate regularly scheduled reports.
- Maintain supplies inventory by checking stock to determine inventory levels.
- Book rooms for subcontractors, handle sensitive information in a confidential manner, take accurate minutes of meetings, and maintain up-to-date employee holiday records.
- My skills also include providing polite and professional communication, conducting data entry, excellent time management skills, the ability to multi-task and prioritize work, excellent written and verbal communication skills, strong organizational and planning skills, and I am currently in a class for the Microsoft Excel and Office programs.
Lead Waitress
Bangkok House Restaurant
Ridgecrest, CA
03.2017 - 12.2022
- Welcomes customers, trains new waiters and floor staff, answers questions about menu selections, delivers food and drinks promptly, accurately records orders, and works well with others to serve customers as a team.
- Manages closing duties, including restocking items, maintains clean customer tables, counts the drawer after every shift, regularly checks on customers to ensure satisfaction, coordinates orders with the kitchen, and promotes additional items.
Call Center Member Service Specialist I
AltaOne Federal Credit Union
Ridgecrest, CA
11.2020 - 05.2022
- As a member service representative, this means that we very infrequently transfer calls to other departments.
- Instead of handling all requests here at the Call Center and becoming familiar with a little of every procedure dealt with here at the credit union,
- All my time is spent on the computers, using more than 10 programs at a time.
- I also create a positive member experience by assisting members and potential members with their full financial needs by utilizing more advanced, needs-based sales skills over the phone.
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
- Took special orders in person and over telephone, generating additional revenue every month.
Full time associate and Markdown Leader
Marshalls
Ridgecrest, CA
02.2019 - 11.2020
- Handles detailed work very well, has a customer-first attitude, exudes great leadership skills, listens to instructions carefully, coordinates clothing and home décor to be aesthetically pleasing, is always up to date on current trends, can easily help customers, never strays from hard tasks, is not afraid to ask for help, and takes all responsibilities seriously.
Waitress and Host
Xin Bowl Asian Bistro
Ridgecrest, CA
02.2016 - 11.2019
- Welcomed customers, trains new waiters and floor staff, answers questions about menu selections, delivers food and drinks promptly, accurately records orders and works well with others to serve customers as a team
- Manages closing duties, including restocking items, maintains clean customer tables, counts drawer after every shift, regularly checked on customers to ensure satisfaction, coordinated orders with the kitchen, promoted additional items
Recruiter and Test Conductor
Opinions LTD
Roseville, CA
08.2014 - 01.2016
- Recruited people of all ages and races according to the day's status quo within a timely manner.
- Administered opinionated tests of all kinds for many new ad research groups, such as movie trailers, commercials, food taste testing, the smell of perfumes, makeup, Pottery Barn bowls, etc.
- Using computers, scan sheets, and real-life props.
- Advised hiring managers on interview techniques and selection criteria.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
Education
High School Diploma - GED
Burroughs High School
Ridgecrest, CA01.2013
Skills
- Demonstrates Accountability
- Consistently Reliable
- Clear Spoken Communication
- Strong Writing Skills
- Deadline-Oriented Planning
- Positive Attitude
- Positive Interpersonal Skills
- Goal-Oriented
- Effective Organizer
References
- Evan Moorehead, Fiancé, 760-382-0613
- Aaron Bryan, Friend, 424-535-4411
- John Conniff, Father, 619-370-9751
Volunteer Experience
Library Organization learning program, 2008-2012, Provided effective public service to students through reference and consultation services., Updated records for the library's collections with supervisor's help., Maintained data and information up to date and available for easy and convenient access., Organized events such as reading time for tots and holiday activities.
Professional References
- John Blake, Bergelectric Co., Project Executive, johnblake@bergelectric.com, 760-670-2279
- Bethany Carter, Barnhart-Reese Construction Inc., Quality Control Manager, bcarter@debconstruct.com, 206-437-6649
- Danielle Santos, AltaOne FCU, Call Center Manager, dsantos@altaone.net, 760-371-7000 options 5 then 2
- Tracy Campbell, Xin Bowl, Manager, 760-446-3888
- Daryl Garrett, Marshalls, Manager, 760-371-3528, 760-608-2609
Timeline
Program Assistant
High Desert Leapin' Lizards
10.2024 - Current
Administrative Assistant
Bergelectric Construction
01.2023 - 10.2024
Administrative Assistant for Quality Control Manager
Barnhart-Reese Construction Inc.
06.2022 - 01.2023
Call Center Member Service Specialist I
AltaOne Federal Credit Union
11.2020 - 05.2022
Full time associate and Markdown Leader
Marshalls
02.2019 - 11.2020
Lead Waitress
Bangkok House Restaurant
03.2017 - 12.2022
Waitress and Host
Xin Bowl Asian Bistro
02.2016 - 11.2019
Recruiter and Test Conductor
Opinions LTD
08.2014 - 01.2016
Private Nanny
Sharon Marie
04.2012 - 05.2019
High School Diploma - GED
Burroughs High School
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