Paying Chang
Lansing,MI
Summary
Highly efficient individual well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Successful at managing multiple priorities with a positive attitude and willing to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Student Food Services Assistant
MSU Student Life Engagment
11.2023 - Current
- Assisted in maintaining a clean and sanitary dining area, promoting a positive dining experience for students, staff, and visitors.
- Supported inventory management by efficiently restocking supplies, reducing waste, and minimizing shortages.
- Promoted an inclusive environment for both students and staff by treating everyone with respect and courtesy at all times.
Group Order Manager
Self Employed Web
08.2020 - 02.2024
- Expedited order fulfillment with timely coordination between sales and shipping.
- Ensured customer satisfaction by proactively addressing inquiries and resolving order-related issues.
- Managed high-volume orders, maintaining accuracy, timeliness, and quality in a fast-paced environment.
- Cultivated positive relationships with key clients, fostering trust and loyalty through consistent delivery of exceptional service.
- Maintained accurate records of all transactions related to orders, ensuring data integrity for financial reporting purposes.
Crew Member
McDonald's
06.2022 - 10.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared and collected payments.
- Became familiar with products to answer questions and make suggestions.
- Worked front counter, drive-thru and other areas.
Election Poll Worker
Lansing City Clerk
- Attended appropriate training sessions and information briefings.
- Issued and collected voter ballot papers.
- Opened and closed polling booths.
- Prepared, cleaned and maintained polling stations.
Education
Bachelor of Arts - Communications
Michigan State University
East Lansing, MI05.2025
Communications
Lansing Community College
Lansing, MIHigh School Diploma -
Everett High School
Lansing, MI06.2021
Skills
- Producing Communication
- Attention to Detail
- Friendly and Professional
- External Communications
Timeline
Student Food Services Assistant
MSU Student Life Engagment
11.2023 - Current
Crew Member
McDonald's
06.2022 - 10.2022
Group Order Manager
Self Employed Web
08.2020 - 02.2024
Election Poll Worker
Lansing City Clerk
Bachelor of Arts - Communications
Michigan State University
Communications
Lansing Community College
High School Diploma -
Everett High School
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