Paylak Stepanyan
Burbank,CA
Summary
Dynamic manager with a proven track record at Shawarma House, enhancing operational efficiency and optimizing inventory management. Skilled in strategic planning and team leadership, I foster strong vendor relationships and drive sales through effective promotional strategies. Committed to staff development and delivering exceptional customer service in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Dron Programmer
Armenian Ministry of Defense
Armenia
09.2020 - 09.2021
- Collaborated with cross-functional teams to gather requirements and design technical solutions.
- Implemented unit tests to ensure code quality and application reliability.
- Optimized existing code for performance improvements and reduced loading times.
- Assisted in troubleshooting software issues, providing timely resolutions for end-users.
Crew Member
McDonald's
Burbank
2024 - 2025
- Implemented process improvements that increased operational efficiency within the shop.
- Analyzed sales data to identify trends and adjust inventory accordingly for peak demand periods.
- Maintained vendor relationships, negotiating terms to enhance profitability and supply reliability.
- Facilitated staff meetings to promote communication, address concerns, and align team goals.
Lawyer's Assistant
H & M Law Firm
Burbank
01.2025 - 06.2025
- Implemented process improvements that increased operational efficiency within the shop.
- Analyzed sales data to identify trends and adjust inventory accordingly for peak demand periods.
- Maintained vendor relationships, negotiating terms to enhance profitability and supply reliability.
- Facilitated staff meetings to promote communication, address concerns, and align team goals.
Manager's Assistant
Caltric
Burbank, CA
06.2025 - 09.2025
- Developed and maintained filing systems to streamline document retrieval processes.
- Prepared reports and presentations using company-specific software tools for strategic planning sessions.
- Conducted research to support project proposals and improve operational strategies.
- Assisted in managing schedules and coordinating meetings for senior management.
Manager's Assistant
Pokitomik
Westwood, CA
09.2025 - 11.2025
- Collaborated with cross-functional teams to enhance communication and workflow efficiency.
- Organized company events, ensuring alignment with organizational objectives and team engagement initiatives.
- Identified areas for process improvements, contributing to enhanced productivity across departments.
- Trained new staff on administrative procedures, fostering a cohesive team environment through mentorship.
Manager
Exotic Smokeshop
Simi Valley, CA
09.2025 - 11.2025
- Oversaw daily operations and ensured compliance with health and safety regulations.
- Managed inventory levels, optimizing stock management to reduce waste.
- Trained and mentored team members on product knowledge and customer service techniques.
- Developed promotional strategies to enhance customer engagement and sales performance.
Manager
Shawarma House
Glendale, CA
11.2025 - Current
- Implemented process improvements that increased operational efficiency within the shop.
- Analyzed sales data to identify trends and adjust inventory accordingly for peak demand periods.
- Maintained vendor relationships, negotiating terms to enhance profitability and supply reliability.
- Facilitated staff meetings to promote communication, address concerns, and align team goals.
Education
Associate of Science - Business Economics
Los Angeles Valley College
Van Nuys, CASkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff training and development
- Staff management
- Relationship building
- Strategic planning
- Shift scheduling
- Budget control
- Emergency response
- Clear communication
- Computer skills
- Positive attitude
- Multitasking
- Organizational skills
- Hiring and training
- Customer relationship management
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Calm under pressure
- Multitasking Abilities
- Excellent communication
Accomplishments
- Won Math competitions in Armenia (AMath 2019) and (Kangaroo 2019).
Additional Information
Owned Car detailing company started April 2025 till october 2025
Languages
Armenian
Native or Bilingual
Russian
Full Professional
English
Full Professional
French
Limited Working
Timeline
Manager
Shawarma House
11.2025 - Current
Manager's Assistant
Pokitomik
09.2025 - 11.2025
Manager
Exotic Smokeshop
09.2025 - 11.2025
Manager's Assistant
Caltric
06.2025 - 09.2025
Lawyer's Assistant
H & M Law Firm
01.2025 - 06.2025
Dron Programmer
Armenian Ministry of Defense
09.2020 - 09.2021
Crew Member
McDonald's
2024 - 2025
Associate of Science - Business Economics
Los Angeles Valley College