Payman Shayan
Aldie,VA
Summary
Highly-qualified Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hard-working leader with history of streamlining operations and increasing productivity.
Overview
13
13
years of professional experience
Work History
Operations Supervisor
Gate Gourmet
03.2023 - 02.2024
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Identified areas of improvement and developed strategies to increase efficiency.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Maintained accurate records of employee attendance and performance reviews.
- Ensured compliance with all safety regulations in the workplace.
Administrative Officer
Ministry Of Education
01.2021 - 12.2022
- Organized and maintained filing systems for confidential documents, correspondence, and reports.
- Assisted in the preparation of budgets by collecting data and inputting information into spreadsheets.
- Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
- Processed invoices and payments using accounting software programs such as QuickBooks or Microsoft Dynamics GP.
- Compiled daily activity logs and updated records with pertinent information on a regular basis.
Data Center Technician Mechanical and Electrical
Alef Technology
12.2014 - 08.2018
- Performed troubleshooting and repair of server, network, storage, power, cooling and other data center related hardware components.
- Monitored data center environment to ensure optimal performance and reliability of equipment.
- Maintained accurate records of all assets within the data center including physical inventory checks.
- Provided technical support to internal customers on a variety of IT issues related to the data center infrastructure.
- Assisted with planning and implementation of projects related to data centers such as cabling upgrades or system migrations.
Critical Facility Technician
ACG Data Center
02.2011 - 11.2014
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Installed software updates on customer machines while providing technical assistance when necessary.
- Analyzed data collected during testing to determine root cause of failure.
Education
Master's Degree - Tourism Management
Xinjian University
Bachelor's Degree - Sociology
Kardan University
Skills
- Staff Supervision
- Quality Assurance
- Logistics Coordination
- Operations Management
- Trouble shooting
- Network and Equipment Repair
Timeline
Operations Supervisor
Gate Gourmet
03.2023 - 02.2024
Administrative Officer
Ministry Of Education
01.2021 - 12.2022
Data Center Technician Mechanical and Electrical
Alef Technology
12.2014 - 08.2018
Critical Facility Technician
ACG Data Center
02.2011 - 11.2014
Master's Degree - Tourism Management
Xinjian University
Bachelor's Degree - Sociology
Kardan University
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