Paysen Carter
Logan,UT
Summary
Experienced with delivering exceptional customer service in dynamic environments. Utilizes strong communication and teamwork skills to ensure efficient operations. Knowledge of hospitality best practices and guest satisfaction strategies.
Overview
5
5
years of professional experience
Work History
FOH Team Member
Zao Asian Cafe
04.2024 - Current
- Greeted customers warmly upon arrival, setting a welcoming tone for their dining experience.
- Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
- Contributed to a positive team environment by assisting coworkers with tasks when needed.
- Adapted well to changes in daily operations due to various factors such as unexpected rushes or staffing shortages.
Certified Trainer
Chipotle
09.2022 - 04.2024
- Monitored participant workflow and behaviors throughout training process.
- Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their professional roles.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Horse Caretaker
Vanessa Lucido
05.2023 - 06.2023
- Provided treatment for minor horse injuries.
- Prepared horses for specific competitions or tasks.
- Enhanced horse health by providing regular grooming, exercise, and proper nutrition.
- Trained young horses for basic riding skills, leading to successful integration into riding programs.
- Monitored horse behavior for signs of stress or illness, promptly addressing any concerns with veterinary professionals.
- Managed inventory of feed, supplies, and equipment necessary for daily horse care operations.
FOH Team Member, BOH Team Member, Baker
Taggart's Grill
12.2019 - 05.2022
- Greeted customers warmly upon arrival, setting a welcoming tone for their dining experience.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
- Utilized POS system to receive and process food and beverage orders.
- Coordinated with kitchen staff to ensure timely delivery of orders, minimizing wait times for customers.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Built a strong working relationship with colleagues to foster a team-oriented atmosphere, resulting in seamless service delivery.
Education
Associate of Science - Agricultural Science, Emphasis On Equine Science
Utah State University
Logan, UT12-2024
High School Diploma -
Morgan High School
Morgan, UT05-2022
Skills
- Phone Etiquette
- Team Collaboration
- Money Handling
- Horse handling
- Horse training
- Equine first aid
- Exceptional customer service
- Guest Engagement
Timeline
FOH Team Member
Zao Asian Cafe
04.2024 - Current
Horse Caretaker
Vanessa Lucido
05.2023 - 06.2023
Certified Trainer
Chipotle
09.2022 - 04.2024
FOH Team Member, BOH Team Member, Baker
Taggart's Grill
12.2019 - 05.2022
Associate of Science - Agricultural Science, Emphasis On Equine Science
Utah State University
High School Diploma -
Morgan High School
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