Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Payshence Curtis

Boonville,IN

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

6
6
years of professional experience

Work History

Team Leader

Walmart
11.2020 - 09.2023


  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Collected, arranged, and input information into database system.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Held weekly team meetings to inform team members on company news and updates.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.

Lead Busser

Koch Development Corporation
05.2017 - 09.2020
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Addressed customer complaints and inquiries to verify satisfaction.

Education

High School Diploma -

Boonville High School
Boonville, IN
05.2022

Skills

  • Team Supervision
  • Documentation and Reporting
  • Technical Support
  • Conflict Resolution
  • Coaching
  • Cash Handling
  • Overtime Management
  • Goal Setting
  • Staff Education and Training
  • Flexible Schedule
  • Work Planning
  • Data Entry

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved double promotion by completing daily work with accuracy and efficiency.
  • Completed a 2 week leadership class on developing both soft and technical skills such as data entry, record keeping, problem resolutions, and effective communication to improve team morale.

Timeline

Team Leader

Walmart
11.2020 - 09.2023

Lead Busser

Koch Development Corporation
05.2017 - 09.2020

High School Diploma -

Boonville High School

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Payshence Curtis