Payten Harrington
DesMoines,IA
Summary
Dedicated professional with experience at Midwest Medical Transport, skilled in emergency vehicle operation and patient care. Proven ability to enhance patient experiences through effective communication and compassion. Recognized for maintaining high standards of safety and compliance while contributing to team efficiency and achieving operational goals in high-pressure environments.
Developed crucial skills in high-pressure environments that require quick thinking and calm under pressure. Demonstrates strong abilities in safe driving and effective communication, along with commitment to adhering to protocols. Seeking to transition to new field, bringing dedication and adaptability.
Reliable and compassionate individual with strong sense of responsibility and dedication. Possesses thorough understanding of safe driving practices and emergency response protocols, with skills in vehicle maintenance and navigation. Committed to ensuring swift and safe transport, contributing to well-being and recovery of patients.
Overview
1
1
year of professional experience
1
1
Certificate
Work History
Ambulance Driver
Midwest Medical Transport
07.2024 - Current
- Improved patient care by coordinating with emergency medical technicians and following established protocols during ambulance transport.
- Ensured timely arrivals at hospitals by maintaining open communication with dispatchers and adhering to strict transport schedules.
- Maintained professional demeanor during high-stress situations, effectively managing emotions while providing quality care to patients in need.
- Completed required training programs and certifications, staying current on industry best practices for emergency transportation.
- Collaborated effectively with first responders on scene to quickly assess patients'' needs and determine the most efficient transport methods.
- Adhered to all relevant state and federal regulations governing the safe operation of an ambulance vehicle for both non-emergency and emergency transports.
- Supported continuous improvement initiatives by providing constructive feedback during team debriefings and participating in training sessions designed to enhance skills.
- Provided compassionate care to patients, addressing their concerns and ensuring a comfortable transport experience.
- Contributed to team efficiency by assisting in the cleaning, restocking, and organization of ambulance equipment after each call.
- Ensured compliance with all relevant health and safety regulations, contributing to a safe work environment for colleagues.
- Increased operational efficiency by performing routine maintenance tasks on ambulance vehicles and equipment as needed.
- Assisted emergency medical technicians with basic life support procedures when necessary, contributing to positive patient outcomes.
- Enhanced response times by effectively navigating routes and maintaining updated knowledge of local traffic patterns.
- Collaborated with other healthcare professionals to provide seamless patient handovers upon arrival at medical facilities.
- Promoted safety by conducting thorough vehicle inspections before each shift and reporting any issues promptly.
- Reduced anxiety for patients'' family members by providing clear explanations about processes during critical moments throughout transport.
- Completed mechanical checklist prior to each shift, monitoring functionality of ambulance.
- Removed and replaced soiled linens and equipment to maintain sanitary conditions.
- Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
- Accepted daily patient transport assignments and drove ambulance with medical personnel to patient location.
- Earned and maintained necessary certifications.
- Reported facts concerning accidents or emergencies to hospital personnel and law enforcement officials.
- Assessed ambulance for cleanliness and properly stocked with first aid and medical supplies.
- Maintained flexible availability to accommodate on-call hours.
- Assisted patients onto ambulance gurney and with transfer into ambulance.
- Documented and reported mechanical issues to appropriate service personnel.
- Restrained violent or non-compliant patients in emergency situations.
Sales Associate
Boot Barn
11.2023 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Education
High School Diploma -
Waukee Northwest Highschool
Waukee, IA05-2023
Skills
- Patient care
- Emergency response
- Pediatric care
- Scene management
- Patient confidentiality
- Emergency vehicle operation
- Compassion and empathy
- Public safety awareness
- Defensive driving
- Vehicle inspection
- Route navigation
- Ambulance driving
- Transportation procedures
- Incident reporting
- Vehicle maintenance
- Healthcare regulations
- Ambulance stocking
- Patient moving and lifting
- Equipment handling
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Patient-focused care
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Conflict de-escalation
- Situational awareness
- Physical strength
- Relationship building
- Task prioritization
- Incident documentation
- Self motivation
- Route planning
- CPR certified
- Time management abilities
- Physical stamina
- [State] Driver's license
- Body mechanics
Certification
- EVOC - Emergency Vehicle Operators Course
- Certified Cpr
Timeline
Ambulance Driver
Midwest Medical Transport
07.2024 - Current
Sales Associate
Boot Barn
11.2023 - 02.2024
High School Diploma -
Waukee Northwest Highschool
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